Not only did you not bother to send an email informing your customers what was happening, but you have not offered any decent solutions. I've never been so disgusted by lack of options given to us. I have had plenty of flights canceled on other airlines but they have always offered some reasonable accomedation. I have 2 kids flying alone. Offering a flight tomorrow night with a layover in Denver when they had a direct flight this morning is not a reasonable accommodation. You also offered a departure from Austin when they live in San Antonio is not an option. Your airline is far inferior to your competition. Right back to the old Southwest which is why we quit flying you a decade ago.
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