08-16-2016
12:14 PM
2 Loves
Today (8-16-2016) on flight 199, a woman who boarded in the A1-A15 group, saved 5 seats in rows 3 and 4. She also saved space in the overhead bins. This created confusion, even anger, for some boarding passengers. It seems awkward (unfair?) that one member of a group can purchase preferred seating and save 5 seats plus storage space in overhead bins. Southwest should, in my opinion, develop a policy on this subject. BTW, all 5 passengers she saved seats for were adults, not children.
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