12-01-2019
05:23 PM
12-01-2019
05:23 PM
@dlohr you can get in touch with Southwest to request a refund -- click "Contact Us" at the bottom of the forum pages for options, Twitter is probably the fastest way to get a response.
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Bonus Points do not count as Tier Qualifying. This answer comes straight from the Southwest website FAQ: What are Tier Qualifying Points, and how do I earn them? Tier Qualifying Points are earned from revenue flights or through the Southwest Airlines Rapid Rewards Premier Card from Chase. Points earned via Rapid Rewards Partners-with the exception of the Rapid Rewards Premier Card from Chase-purchased points, Bonus Points, or points earned via a promotion are not Tier Qualifying Points and do not count toward tier qualification. Here is the link to their FAQ where I found the Q&A above: https://www.southwest.com/html/generated/help/faqs/rapid_rewards_earning_points_faq.html
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