Southwest Airlines Community

SWA-lover speaks for me and probably many others here. Lindsey, please respond with any new information you can provide us.  All I need to know is that SWA considers this issue a priority and is working hard to resolve it. If that's not the case, I'd like to understand what the problem is with SWA that makes it different from the other carriers.  Also, I feel strongly that marking this discussion as solved completely ignores the real issue being raised by your customers.  I would recommend you mark it unresolved and reply to our comments. ... View more

Frank, Thanks for your input here, but did you read all our posts? Travelers who use mobile boarding passes are pretty savvy about how they work. Some have had issues traveling as single passengers. Others have expressed concern over the single passenger limitation when traveling as a couple. We are raising this issue here to request Southwest look into both their process and policy. We look forward to further clarification on both. ... View more

So, I'm just  now checking in on my next flight with my wife and can't deliver our boarding passes any way but paper.  Surely that's not what Southwest intends, is it? If so, that is really a major issue for us. We are both early birds with TSA Pre and still limited to using a home PC with printer, an airport kiosk or a Southwest check-in counter? Our IOS Apps give no options at all. I see the same screen as dianebfoote, above. My last flight individually in April let me put my boarding pass in my iPhone wallet just fine. Is this issue a new one? Please help us resolve the problem soon. Thanks, Dr Ron ... View more