I was just told by an agent at the 800 number that any kind of plastic tote or cooler is considered a "box" and will be refused. The only exception is a brand-new flat-screen TV that has not been opened. Apparently they'll take that. I've been taking totes to international destinations for years on other airlines with no problem before and now, at the last minute, am being told that I have to pack in something else. Can I sew up a nylon zippered bag that the cooler or tote can fit into and then have it considered "baggage"??? This just seems silly since the plastic totes are so much sturdier than a soft-sided suitcase. And I get to leave the totes behind for storage of items there, instead of bringing them back. Has anyone tried putting a "soft-sided" nylon bag/suitcase around something like this yet?
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