02-10-2017
07:09 PM
I recently sent an email to Customer Service suggesting that some passengers are starting to game the early bird priority boarding option. The case in point I mentioned was a flight from Denver to Las Vegas where a young woman boarded on A boarding and presumably on early bird. She then went on to held up 2 rows of seats explaining to other passengers that she was holding the seats for her 5 companions. I suggested that perhaps the Flight Attendance apparently was taking a blind eye to it. My response from Customer Service in short that it was Ok to do this as this is open seating. I suppose if this is OK - a way to game the system in the future would be to just buy one early bird option and split the cost with your other travelling companions. The file reference number for my email and response from custome service is 2155064036569.
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