Southwest Airlines Community

Here we are in 2017, and people are STILL trying to use these expired coupons...on the back of those no expiration date coupons in small print yes, but it says this program can be discontinued at any time. If you want a drink so bad, they are the least expensive in the industry-$5! Or complete 10flights and you will get a new book.  If you haven't flown 10 flights with SWA in the last 7 years then you probably aren't as loyal of a customer as you say you are, so please just pay the minimal charge of $5.  I rode on another airline recently and $85 to upgrade to a bulkhead seat, $40 to bring my bag on, $30 to check one, and a Coke&a bag of nuts cost me $8.99 credit card only!  The "adult beverages ranged from $8-$12!!!  I LUV SWA!!!      ... View more

I've been in the travel industry almost 30yrs now and code for Southwest is WN.  As a travel agent we had to call them to made reservations when we could use our computer system to book all the other carriers because they Would Not pay computer surcharges to be a part of the system.  Also,  they didn't have ticketing agreements with other airlines so they Would Not allow us to issue any part of the trip with another portion on a different carrier on their tickets. Lastly, they Would Not transfer bags between themselves and other airlines.   They Would Not serve meals.  They were known as the Would Not airline to travel agents.  They haven't transferred bags...you must have been on a different airline?    ... View more