I have two thoughts based on what I've read: 1. This is a problem that could instigate confrontations pretty easily. I would hope that Southwest leadership learned from what has happened on United and other recent flights on which fights/altercations have been filmed and posted to the web. 2. I would love to see if their stated interpretation of their "open seating policy" stands up to legal interpretation. How can saving seats for people qualify as being in compliance with the policy? What it sounds like is flight attendants being apathetic and not wanting conflict (not being willing to tell people they can't save seats). People who develop a strategy whereby they buy earlybird for one person in their party are clearly gaming the system. Why can't this be added to the boarding annoucements that occur prior to boarding?
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05-04-2017
04:16 PM
Sounds like a systems problem to me! It makes total sense that if you and a companion are flying together that the tickets be linked somehow.
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