05-05-2017
08:20 AM
First let me say I love Southwest and I have been a loyal customer for years. In years past I purchased my tickets weeks early and set an alarm to check in 24 hours prior to my departure to make sure I could get a decent low boarding pass, a very high A or a very low B number. I noticed a change when the Early Bird program came out. My method of checking in 24 hours prior to my departure now gave me a high B and sometime even a C number. This didn't bother me too much when I traveled alone but I recently got engaged and my fiance gets very nervous if I am not sitting with her due to her flight anxiety. I really have no choice but to purchase the Early Bird for each of us going both directions which sadly ends up being a lot of extra money especially if I need to change my reservations since their is no refund and Early Bird is not transferable. Hopefully Southwest will lower the price greatly or do away with this added cost.
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