I watched an interview with a capable Flight Attendant this AM on Democracy Now who expressed concerns about the need for technological development within SWA. I hope that Leadership in SWA listens carefully and upgrades their technology swiftly so that this fiasco does not happen again. My prayers go out to the concerned travelers and employees who are impacted by this situation. May you be strong and may SWA get more vital for the employees, the investors, and travelers.
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