03-03-2024
03:40 PM
Wouldn't this cause for someone to get bumped if the flight is full?
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06-30-2017
01:06 AM
06-30-2017
01:06 AM
If not given the option to refund the security fees/taxes when cancelling (on any itinerary where a change was previously made, plus many random "glitches") then the fees/taxes are held as travel funds under the confirmation number of the cancelled flight. You apply them as a payment method when rebooking. They are subject to the same rules as all travel funds -- valid for one year from the date of purchase for the originally ticketed passenger only. One exception: You can call Customer Relations prior to departure and request a refund back to original purchase method. EarlyBird Check-In is not refundable when the customer cancels, but does survive if you make an itinerary change (unless, of course, "glitch"). If you just need to cancel a WGA fare and aren't yet ready to rebook, instead of cancelling just use the change function to rebook as a "dummy" flight -- any flight in the future that's for the same or less fare. Then change that flight when you know your travel plans. This will retain EBCI instead of losing it. 😉
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