05-19-2017
08:46 AM
1 Love
Why are customers allowed to save seats for their traveling companions while other customers who are boarding much sooner should have those seats. I travel with Southwest a lot and have seen repeatedly that some passengers try and save the wholve overhead bin by closing it and making it appear full while they are only waiting for their family to board. This is not fair. If they want to board together, they should break down and buy the early bird pass. The flight attendants never say anything as they watch this go down. I recently was told that an overhead bin was full, only to open it and see it was empty. The woman explained that she her family was behind me. Again, the attendants can avoid these awkward situations by making announcements to the effect that you cannot save seats and/or overhead space.
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