Southwest Airlines Community

My son was just boarding his delayed flight from Dallas, TX to  to return to his Navy air station in San Diego. Him and another service member neither in uniform, went to board when military was called after priority boarding. The service member in front of him clearly white, showed his military ID and ticket was scanned and he was allowed to board. My son right behind him , who is half white half Hispanic has dark hair showed his military ID and the attendant told him he could not board and needed to return to B 42 position to wait to board. I have never heard of such utter disrespect for our service members , but also the utter display of prejudice that occurred . I am appalled at the gate attendants hatred and disrespect. attendant  was at Gate 2 Dallas Lovefield airport Dallas to San Diego departure at 10:25 (delayed) originally supposed to depart at 10:05 12/29/22. I want answers!!!  ... View more

Logically, one might think that the middle would be the worst case scenario. But when it happened to me I was on the aisle. Leaning into the aisle to accomodate the bulk of the other person (it really wasn't their fault - their size was larger than the seat) was all I could do at the time. But it caused me physical pain because you cannot sit leaning sideways for extended periods of time without damage, at least not when you're in your sixties. I suffered for awhile as a result. It's too bad large people don't follow SWA policy on oversized persons. If they reserve ahead, then that overbooked situation would have been less likely and there would have been enough room. (overbooked because of the need for two rather than one seats) Southwest doesn't even charge for the extra seat. They refund the fee for the space. If there is plenty of room on the plane, the large persons can request the reserved extra seat at no charge the day of the flight by approaching the staff at boarding. Good to know. Pass in on to the "large-and-in-charge" in your life. ... View more