06-29-2017
11:34 AM
We purchased Early Bird Checkin for two, $15 each way, so $60 total. It's supposed to let us checkin up to 36 hours early. Wrong. It does not work. My flight leaves in less than 26 hours and when I try to check in I get an error message saying I may only checkin up to 24 hours before departure. "EarlyBird Check-In Customers will have their boarding positions reserved beginning 36 hours prior to their flight's scheduled departure time. Boarding Passes can be accessed beginning 24 hours prior to the flight's scheduled local departure time." https://www.southwest.com/html/customer-service/faqs.html?topic=earlybird_checkin This is very misleading.
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