07-05-2017
08:25 PM
I cannot believe that the government allows SWA to bait and switch.On sunday 07/02/2017 was in in the process of buying 4 tickets for my daughter and grandkids to fly home to Tuscon from Seattle on 7/19/2017.The price was $113 by the time finished putting in the information that prompt said you cannot buy those tickets for $157.Clearly bait and switch.Called cust service should have hit myself with a baseball bat would have gotten a better response.I have beemn in retail sales and management for over 35 years if we did thi sto a customer we would be shut down and i would have problay ended up in jail.Like i told the cust service supervisor it would be like going to mcdonalds ordering a big mac for $5.00 then when you paid for it sorry if you want your big mac it will be $10.00 dollars.There littl ebait and switch cost me over $200 dollars.after reading on the internet seams SWA is the worst at thi sbait and switch.I have alreday talked the the attorney generals office and sent him information.He said he has had alot of complaints about SWAand if he can get enough he has no problem starting a customer class action suit.If you are reading and had aproblem with this let your legislators and attorney generals know. SWA has pissed of the wrong crazy old man.
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