Let's have some LUV for SYR. Airport is strategically and conveniently located; infrastructure is in place; catchment area stretches from Northern PA, NY Southern Tier, Central and Northern NY into Southestern ON.
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Could not disagree more with the assertion that somehow Jet Blue is more professional and offers a better product than Southwest. We had a trip from TUS (before they thankfully left that market) to SYR two years ago. It turned into a nightmare.
On the outbound portion, the only problem was damage to a suitcase. That happens. On the return (remember Jet Blue had only one flight per day from JFK to TUS), our departure out of SYR was held up by ground conditions at JFK. To make a long story short, we arrived at JFK only to be informed we had missed our connection by a mere 20 minutes. This depite our pleas through Jet Blue's 800 number and the captain of our SYR-JFK flight to ask the flight to wait just a few minutes. This also despite the fact the westbound schedule had plenty of "fudge factor" time built into it, to the point that with even just a 20 minute delay, the flight would still have arrived TUS early. After sleeping in the dingy Jet Blue terminal at JFK, we took a morning flight to PHX, where we had to rent a car to get back to Tucson. (Typical of the NYC-type geographic ignorance, a Jet Blue agent offered to get us on a plane to a location near Tucson, such as Houston - LOL). All we got from Jet Blue for our inconvenience was a measly $50 voucher towards future travel and puzzlement that we were so dissatisfied with their sorry excuse for an airline.
I contrast the above with the treatment our granddaughter received on a SW round trip this summer from BWI to PHX. I only wish you guys would serve SYR so that we can travel there reliably and economically, while receiving professional treatment, certainly much more professioanl than we were accorded by Jet Blue.
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DougOH - Just my $.02 here. As for Richmond, Herb promised the good folks there 8 years ago Southwest would one day enter the market. I believe he volunteered this comment at the time LUV entered ORF. Unfortunately, he didn't specify a date at the time he made his promise.
As for Rochester, they're only 50 miles and change from Buffalo. Plus they already have Jet Blue and Air Tran. I would suggest Syracuse instead. SYR is equidistant between Albany and Buffalo. There are a number of large educational institutions in the area as well as a rapidly growing military installation. Syracuse's economy is far from the worst what with an ever-growing high tech/defense contractor presence. the catchment area would include all of Central and much of Northern New York as well as parts of NY's Southern Tier and Southeatern Ontario. The airport will soon be taken out of strictly municipal hands with the anticipated creation of an aiport authority.
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