The "Flying V" isn't a formation we routinely practice at Southwest, but there's a lot of quacking going on about some ducks that are circulating the system. Since joining Families with AirTran, we established the "WingMate Program." Through a sign-up process, the program pairs a Southwest Employee with an AirTran Employee, kind of like a pen-pal system.
My WingMate's name is Reuben, a Reservations Supervisor who works in Savannah, Georgia.
Sometimes it's hard to electronically convey sense of humor, especially to a complete stranger. When I introduced myself via e-mail, I told Reuben I moonlit as a professional clarinet player, enjoyed spinach and artichoke dip (that part's true), and have a cat named Morton, who likes licorice, and to whom I frequently lose in Tic-Tac-Toe.
I hope you're laughing, because I think I confused Reuben (no fault of his own).
Anyway, it took Reuben about a month to get back to me, probably the time it took to get over the fact he had to deal with me as his WingMate. In his email, I learned Reuben has been working for AirTran for 14 years, and he describes, "That's 14 years of something new every day." Can't wait to share with you some stories about Reuben's voyages.
But I digress.
The WingMate Program has brought many of us together, allows us to share in each other's Company Cultures, and create our own, too.
To celebrate the WingMate ducks that are circulating the system, as pictured above, two AirTran Employees dressed up as ducks to spread the word. One even ushered in a plane.
So kudos to you, Milwaukee, for helping usher in a new era of Southwest; one filled with One LUV!