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Southwest Airlines Community

We are Honored to Share the Spirit...

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On May 31, 2007, I became one of the 41 Southwest Airlines Employees to be recognized for the work we've done in the community as representatives for the Company. I was a Co-Recipient of the Share the Spirit Award for 2006 along with fellow Aircraft Mechanic Dale Dixon, for our work with the Tuskegee Airmen organization. share-the-spirit-ceremony.jpg Southwest Airlines has been supporting Tuskegee Airmen Inc. for several years and has now chosen Tuskegee Airmen Inc. as one of its Charities to Consider for our Employees. I know I speak for Dale when I say that we are honored to have received this award and are so appreciative of the support Southwest Airlines has given to the Tuskegee Airmen organization.  Southwest Airlines is also a major sponsor for The 36th Annual Tuskegee Airmen, Inc. National Convention which will be held in the Dallas/ Ft. Worth area on August 21-25, 2007. Congratulations to the other 2006 Share the Spirit Award winners and keep up the good work in your own communities.
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I have been looking for the right place to make a customer comment. I would love to tell some one about employee with the first name of David. Sorry I did not ask the attendant for his last name . She was sweet enough to give me his employee # 81417 and she also said he was a new hire. She gave my son a bag full of Southwest Airline peanuts which he shared with all my relatives in Arkansas. Your new employee David made my layover a pleasant experience. Normally when I travel with my son who has autism I am on my guard always My son of twelve looks like a teen but behaves like he is six. He had 1 million questions for David . David smiled and answered most of his questions about 45 min worth while working. Me son showed him his pen a stewardess gave him on the last flight it had compass on it . David said "I wish I had one too'. He told my son the pen was special and hard to come by. If you can find a pen for me can you please give it to new hire David and tell him thanks from a customer since 1995. Flt.# 49 MDW-LIT April 8 th 2007
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I enjoy everything about Southwest except standing in line. As a business flyer, I print my boarding pass the night before so seating is always in section A. I have asked over 10 Southwest employees the following question and have yet to get an answer: Why don't you arrange the seats for your guests in your waiting areas in lines for A, B, C. by using the standard queuing ropes? Your guests then can come in and sit down and not have to stand for 30 to 40 minutes. Each Southwest employee I have asked has given me the following answer: They donÃ
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I hate this airline. They over sell their flights. Their boarding is like a prison lunch line. They routinely lose luggage. They don't often have enough staff to cover their needs and passengers wind up in long lines and when they aren't through the lines in time, Southwest gives others their seats. In fact, in all the years I have been flying, and I'm talking about over 20 domestic and 15 international flights, my luggage has been lost twice--both times by Southwest. They may claim to have cheaper flights, but the inconvenience, discomfort, and lack of quality are no bargain. If you take flying seriously, try another airline. I'd recommend Continental as a first choice.
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I just came across your blog tonight while looking for travel advice. I'd like to make a recommendation if I may? I'm not sure if you've seen these, but I use them on everything now and love them. Global Bag Tags. I tried to make a link to the site, I hope it works.