Skip to main content

Southwest Airlines Community

Save boarding pass to Google Pay - failed

New Arrival

I have been saving my boarding passes to Google Pay for several weeks now.  However, today when i click on the option after checking in on the mobile app, the app pops up a message that "there was a problem saving your Boarding Pass to Google Pay.".  I checked and Google Pay is working.  I have rebooted my phone as well and still get the error.
What is the real problem and how do I correct it?  Phone is Samsung Galaxy S10.


Re: Save boarding pass to Google Pay - failed

Top Contributor

Can't speak to that issue, but until it's fixed ...


you can save the boarding pass to your photo album by clicking on the camera icon on th top right of the page where your boarding pass is shown