2 hours ago
2 hours ago
It sure should not be that way. However since this is a customer to customer forum this is not the place to file a complaint about it. If that's what you want to do, here's how to do it: https://community.southwest.com/t5/Knowledge-Base/Submitting-a-Suggestion-and-or-Complaint/ta-p/87244
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In the matter, Southwest' s policies are a mirror image of TSA policies.
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I believe that the rule that has recently been in place (you can change any flight to any other flight on the same routing at no charge) is being replaced by the "normal" rule starting 6/1. The "normal" rule is that if the airline cancels your flight, you can change within a 14 day period to any other available flight with the same itinerary at no additional cost. If you flight has not been cancelled, you can change but you'll pay a fare difference, if any.
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Friday
Friday
I'm not sure what you are asking. Is it a) MY ktn is in my SW profile, but TSA Pre doesn't appear on my boarding pass .or. b) TSA Pre shows on my boarding pass - why not my ktn number .or. c) Something that I haven't thought of There is no such thing as a "TSA number"
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The wording seems to indicate that anyone flying to Florida from the tri state area (regardless of where home is) would need to self quarantine " Anyone traveling from New York, New Jersey, Connecticut, or New Orleans to any of our Florida destinations will be required to self-quarantine upon arrival for up to 14 days. This is effective starting March 28 until further notification is received from the Governor of Florida’s website."
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Typically, rent car deals are accompanied by small print such as: only valid at airports (not city locations) or only valid at certain airports What did the small print on your offer say?
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I don't know how frequently the filters are changed, but while parked at the gate ground based units send fresh air into the cabin. Cabin air is not just recirculated. In flight, the air is completely replaced about every three minutes.
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@DowntownDave wrote: OK folks...so it's been brought up a million times, but I searched the forum before I decided to post this and it hasn't been posted in 3 years. So way before the pandemic and, well, anything else in recent memory. There's none or limited booze on planes currently. Maybe for a while. There's talk of limiting capacity on planes (true or not? - critical for this argument). Yes, capacity is being limited. SW stops selling more tickets for a flight when the sale would require anyone to use a middle seat on that flight. Perfect time to pilot test WIFI Coupons vs Drink Coupons for loyal RR members. Limited people means less latency in the pipe. No/less booze means the current ones are useless anyway. JUST FINALLY TRY IT! Maybe for pilot program distribution - try handing them out on the plane (but only so many) like they used to do for LUV vouchers every once in a while. I suspect that the airline has more important things to worry about than devoting resources to a programming effort. Besides, liquor is not being served. So what's the use?
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Are you suggesting the elders get refunds, but others do not? After all, no one, including the airlines, had any idea what was going to happen.
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@bec102896 wrote: You could try and reach out to Southwest Vacations to see if they are able to assist. I would go with the information on southwest.com since that is updated by Southwest directly. -Blake I guess he first thing I'd do is check the SW website to verify hat the route is not being flown on your date. Then I'd do as blake suggested. I'd be tempted to be a bit confrontational with the people at SW Vacations. I'd ask if the tri is on. If they say yes, I'd ask "how could that be as Southwest airlines is not flying the route." If you don't get a reasonable explanation, tell the rep that you want to talk with a supervisor, and start the process again.
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If you are using "autofill" for your login credentials, then the likely problem is that autofill is still using your old password. Try typing in the new password
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@llink426 wrote: Is a specific time that new flights drop (i.e midnight, 6am, etc.)? It doesn't happen at one time. It happens over several hours in the morning.
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I believe the rule is that one can change companions a maximum of three times per calendar year, and I've heard nothing about that changing.
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Joe Barnett is entitled to voice his opinion on a public forum just as you are. You are entitled to disagree with him on that forum. Why don't you give it a try. While in uniform and on the job he will adhere to airline policy - which may differ from his personal opinion. Oh, and it's "sheeple."
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Monday
Monday
I've travelled with snow skis that were over 62 inches long, and can confirm that I was not charged extra for them
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@user2869 wrote: I was on a flight Friday, May 22 and it was FULL. Every seat was packed with someone. They practice social distancing in the airport, but as soon as you board a SW flight, there is NO social distancing lol Really? SW is only selling enough tickets so all window and aisle seats could potentially be filled - no middle seats. So how could your flight be"packed?" I saw no middle seats occupied on my three recent flights: 12th, 19th and the 22nd.
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Monday
Monday
Hello. Since this is a customer to customer to customer forum, you won't be able to get a refund here. However, Southwest's rules indicate that you cannot get a refund when you cancel your reservation. You'll get a travel fund that you can use for future travel thru September, 2022. The only way to get a refund is if SW cancels your flight.
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I don't think there is a set "best" time to buy tickets. As you have observed, ticket prices do vary. There may be a pattern to SW's pricing methodology, but I haven't determined what it is. I do think there is a set time to NOT buy tickets. My observation has been that ticket prices are high - right after a schedule drop to high demand locations on high demand dates. Example: trips to Florida for spring break. (frequently no wanna get away for sale) The airline prices tickets high because it thinks it can sell them for that price. If, over time, tickets don't sell as fast as it expects, the airline will drop prices.
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That happened at least a month ago and dates were pushed back to June, 2022. That applies to all tickets cancelled (and travel funds thus created) after 2/28/20. If that is not you, then use your funds to buy a ticket to anywhere, and then cancel the ticket. Viola, your new fund expiration date will be 6/22
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If you have a medical need to not wear a mask, you will not need to wear one. It's like preboarding. If you have a need to pre-board, then you do. You do not need to explain your need. However, some passengers might stare at you.
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Since you are in Spain, I presume that you do not want to incur excessive phone charges in this matter. So I think your best bet is Twitter. You can contact Southwest Airlines Customer Relations Department via Twitter (@Southwestair) - do not enter personal information in your initial inquiry - wait til you enter DM mode. Good luck.
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a week ago
a week ago
The e-mail did say "anyone" travelling with an ALister qualifies. So companion pass qualifies. Eit add: the policy does say "on the same reservation" If another traveller has a different confirmation number, then that is not the same reservation
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NYC to SFO is 2900 miles. If you can do that in three days, you are a better person than 90% of Americans. 13+ hours behind the wheel every day for three days? Don't fall asleep behind the wheel. Safe travels.
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@clarined wrote: In conclusion: you can extend a LUV Voucher to 2022 by purchasing a flight and canceling, thus receiving travel funds. The extension won't happen instantly (may take up to 5 business days). Note that you won't be able to use travel funds to purchase for another person as with LUV Vouchers. My experience is that the revised travel fund date does not appear on the date of cancelation, but that it does the next day. I've seen that twice. I suppose the process is handled via batch processing as opposed to real time processing.
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@Mersyone wrote: Am I screwed? Im about to fly with my two year old son on May 30 and just found out they are requiring masks. I can wear a mask but my two year... not gonna happen even if I try and force him. Some background context - my whole household had Corona in mid-march and we’ve even verified that we have antibodies so were a little less concerned than other folks. But still, am I screwed? more context - im sending my son with his grandma for at least 1 month while my wife and I have to work and there is still no plans for daycare to reopen (which may be a looong time). No you are not screwed. From the SW faq about masks " Will children be required to wear face covering s ? Young children who may not be able to keep a face covering on will be exempt. "
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I've had two flights in the last 9 days. Both had about 40 passengers. There were plenty of empty middle seats - plenty of empty aisle and window seats, too.
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a week ago
a week ago
As you stated in your post, Southwest Vacations is a third party, thus no Southwest Airlines employee is going to be able to help you. If the other company won't help you, you probably should a) Contact your state's Attorney General to file a complaint. b) lots of cities have tv stations that have "help the consumer" segments where they contact companies on consumers' behalf.. You could try that route. c) contact your credit card company, although it's probably too late to do that.
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2 weeks ago
@drewstu wrote: My family and I flew last Saturday from SFO to Phoenix, and the boarding experience was great. However, when we landed, the deboarding process was scary and frustrating. When we landed, there was no process, it was chaos, and it was concerning. I had a flight last Wednesday that was mostly that way. What did I do? I created my own social distancing by deciding when to get off. With so few people travelling that was pretty easy to do.
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