Southwest Airlines Community

@SWFlyer007 wrote: Without reading all the posts,     Not to worry. f you've read one, you've read them all.    ... View more

Thanks for sharing the details of your disaster. Hopefully it will help others.   It does sound like a real mess.   I wonder what Hawaii plans to do when lots of businesses permanently go belly up? ... View more

@SM7 wrote:     You sure do like posting the same thing over and over and over.   Hope it makes you feel better.   See, I can cut and paste, too!   Congratulations, I think you have set a record. I don't think anyone else has ever  posted the same message , what is it, 9 times? ... View more

@SM7 wrote:   You sure do like posting the same thing over and over and over.   Hope it makes you feel better.   See, I can cut and paste, too! ... View more

@SM7 wrote:   You sure do like posting the same thing over and over and over.   Hope it makes you feel better. ... View more

@SM7 wrote:     See my reply to your identical rant here:   https://community.southwest.com/t5/Knowledge-Base/Submitting-a-Suggestion-and-or-Complaint/ta-p/87244 ... View more

Best way to file a complaint is below   https://community.southwest.com/t5/Knowledge-Base/Submitting-a-Suggestion-and-or-Complaint/ta-p/87244 ... View more

If they think they can get around moderators and spam filters on weekends, they might be right.   I notified the mods that this is spam early yesterday morning, but it's still here. ... View more

@gsking wrote: " airframe isn't inherently airworthy without software intervention. "     Most of the reason they put in the MCAS is for flyability/ similarity to older models,  and for avoiding a small portion of the stall envelope.     The plane is perfectly flyable without software.  It just takes a smarter pilot to avoid stalling.  Just like the smarter pilots who disabled MCAS when it malfunctioned.      Much like traveling under Covid, it's a risk analysis.   Just BETWEEN the two crashes, there were over 150,000 Max flights.  That's pretty good odds... about 10x better than a healthy person dying of Covid.     So if you're that worried about the Max, you're best staying home.      Correct. MCAS was put in so MAX's would "fly like" 700s and 800s. Therrefor, no additional training would be required.   Boeing was wrong. Although it was a simple matter to hit the  MCAS "off switch" and pilots did know there is an off switch, when things started heading south pilots were overworked and did not think of the switch. Why? No training. Also MCAS was activating in situations that Boeing did not forsee, so use of the switch was more frequent than anticipated.   Some pilots were smart enough to figure it out. An Ethiopian  pilot (the day before    the Ethiopian plane   crashed  ) experienced the situation and did hit the off switch on the very plane that crashed the next day. Unfortunately, it seems he did not report the incident. ... View more

I agree with themiddleseat. When you bought a non refundable ticket, you agreed to a contract. In that contract is verbiage that the ticket is non-refundable unless the airline does something wrong. It also says that if you fail to cancel a flight at least 10 minutes prior to departure time, that the funds you used to buy that ticket would b forfeited.   SW is doing exactly what it said it would do. The terms were not a secret.   If you want to see who is responsible for your current situation, find a mirror, and look in it. ... View more

The plane was evaluated by the FAA, the european version of the FAA, and similar organizations around the world. It makes no difference what Boeing says, those organizations made recommendations about changing the plane. Those recommendations were MANDATED by those organizations. Before any plane is allowed to fly, the required modifications will be made to that plane.   The head of the FAA, who acted as test pilot at least some of the time, said he believes the plane is totally safe and will not hesitate to fly his family on it.    There will be others like you that don't want to fly on a MAX. As SW roles out the plane in 2Q21, I suspect the airline will allow nervous passengers to move to other planes.   Southwest already allows every passenger to know the type of plane they will be flying on. Just click on the flight number during the booking process to get that information. Be aware that every airline switches planes. So you might be booked n a MAX, and end up on something else. Likewise, you could start on something else and end up on a MAX. Planes break, planes get delayed by weather, arriving flights get diverted -- all of which could require the airline to substitute  different planes.  ... View more

Makes sense. They get good PR and would never fill those seats anyway on most flights between 1/3 and 3/1 - as real travel dead zone.. Keeping enter seats blocked during spring break (if there is one) might be a different story. ... View more

A power bank would be another option. ... View more

I heard on the evening news tonight that at home tests with results in 30 minutes are being made available.   If available, that would seem to be the best way to go. ... View more

@NOLA1206 wrote: I've seen this misinformation on a few different forums written by the same people. If you had TF that were expiring in November 2020 and you used them to rebook a new flight and then had to or chose to cancel them, your expiration date reverts right back to November 2020. What SW was offering with the cancel by Sept 7 and get 2 years extension was for new reservations that were canceled during the 6 month time frame. I tried every trick that was posted on SW Community to get that elusive extension, only to find my TF expiration date revert right back to the original. I would definitely take the advice of chgoflyer and go the route of the $100.00 fee for a 6 month extension. That's what I did. Good Luck   Actually, Southwest was not "offering" the fix. Southwest never changed it's stated travel fund expiration policy - except for travel funds created between 3/1/20 and 9/7/20.   Some travelers figured out that you could use expiring travel funds to buy new tickets and then cancel those tickets before 9/7/20, and the resultant new travel funds would be good thru 9/7/22. They shared the insight with others who shared the insight, etc, etc, etc.. It was discussed here ad nauseum most of the summer.   It did work, I used some travel funds that were to expire in January, February, and March  2021 to buy new flights. Then I cancelled those flights before 9/7/20. The new travel funds all had 9/7/22 expiration dates. ... View more

Cities may be locking down but that isn't stopping people from getting on planes. I flew into Chicago Midway on Saturday and the airport was pretty packed.   "On November 15, 2020, the Transportation Security Administration (TSA) screened 978,297 passengers at U.S. airports, compared with almost 2.4 million passengers screened in the same weekday one year earlier."   That's only a few thousand less flyers  than the greatest number of passengers in one day set last summer.   https://www.statista.com/statistics/1107016/coronavirus-tsa-checkpoint-travel-numbers-us-airports/ ... View more

  @TheMiddleSeat wrote: Anyone please correct me if I'm wrong, but I think Southwest has the most legroom (pitch) of any domestic airline in a non-upgraded, economy class seat?  United, Delta, and Frontier all have upgrade options, but their standard seat is a smaller pitch.  Maybe JetBlue's standard seat is slightly better than Southwest?  I'll trade free legroom over charging any day and appreciate the low cost.   --TheMiddleSeat See the second post in the thread to answer your question. The link provides leg/seat room stats for about every airline in the world. ... View more