2 hours ago
2 hours ago
@DancingDavidE wrote: @TIm9as wrote: Has anyone else experienced long wait times at the BWI Baggage Claim for Southwest? For the last couple of years the Southwest BWI baggage claim has been slow, but this last trip set a record. We waited for over an hour for our bags. Maybe a little longer, but never an hour that's obviously in the category of something went wrong not normal timeliness. Ground stops can cause this. Airline employees will not be unloading baggage from aircraft when there is the risk of lightening strikes.
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2 hours ago
2 hours ago
@DancingDavidE wrote: @Brefletcher wrote: The whole 2 bags fly free if off the chain. BUT... I have gotten so many different answers form people stating that the wheels do not count and then that they do. Its 2021. Does anyone have info on this from this year??!!! Can you search the forum for this? I'm pretty sure I've posted a definitive citation previously that the wheels don't count or seen one posted, but don't have it handy right now. Wheel do not count. Southwest's Contract of Carriage says so.
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2 hours ago
2 hours ago
@naceliamaya wrote: I wanna become a flight attendant but I have some questions . I'm from a different country (Venezuela) and i have a protection from USA called Asylum , i can travel around the USA my passport is expired and mi visa is still valid, how would that affect me on the way to become a flight attendant because is a really hard task to renew my passport, I was wondering if work permit would work as a document for me to be able to be a flight attendant or my visa, thank you. I'd suggest that you read the second post in this thread -the one from franktravel. It's contains lots of information about FA requirements. Good luck
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If you can get your dog certified as a "service animal," you will not need to pay for your dog. Sorry but you are paying the price for all those people who figured out that they could fly their pets for free by declaring them to be ESAs -- even if the pets were not really ESAs. There were lots of complaints about the large number of people that were gaming the system. . In response, the Department f Transportation told the airlines that they no longer had to fly ESAs. At this point I believe that every domestic airline has banned ESAs
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17 hours ago
17 hours ago
First of all, nowadays all “internal rechargeable batteries” are lithium batteries. your topic has been discussed before here. I am unaware of other more specific information. https://community.southwest.com/t5/Travel-Policies/SouthWest-Stun-Gun-Policy/m-p/111865
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yesterday
yesterday
@Consultant wrote: Southwest now allows mask exemptions -- https://community.southwest.com/t5/Knowledge-Base/Do-I-need-to-wear-a-mask-during-travel/ta-p/107173 In a earlier post, you said people would be able to fly if they simply provide a doctors note. It's much more complicated than that. I'd suggest that you click on the link you provided and read.
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yesterday
yesterday
@Consultant wrote: I will not be wearing a mask. You are powerless to change that or to even make me uncomfortable about it. You'll just not be allowed to fly - your choice. Then what? There are lots of stories about people being removed from planes for refusing t o wear masks. Delta has proudly banned over 500 people from the airline for refusing to wear masks You could be next
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I have not verified, but since Southwest has done it in the past, it would not surprise me. The stories at the bottom of the one you posted document that SW has changed point values in the past. FWIW, I made a points reservation yesterday, and the points value had not changed.
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Sorry t hear abut your aunt. I hope her health turns and she begins to improve. In my opinion, no airline will unilaterally impose a vaccine requirement unless the feds say they must. Why? Because some people would change to airlines that do not impose the requirement. You are proof of that. If feds say passengers MUST be vaccinated, then airlines will ALL enforce the rule. If that happens, your options will be car or private plane. You likely would not be able to take a train. The mask rule applies there. I suspect a vaccine requirement would too.
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The federal regulation carries the force of law. Failure to comply could lead to fines (some significant if you do it several times) . You also run the risk of both the airline and TSA putting you on their no fly lists. All airlines now allows exceptions to the rule because TSA said they could as long as they publish the rules.
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yesterday
yesterday
Sorry to hear that this happened to you. One question: was this booked thru Southwest, with hotels separately, or was it booked thru Southwest Vacations? Every airline changes passengers' reservations every day. It could be caused by schedule changes, equipment changes, weather,etc. Normally when a change happens, the airline should let you now about the change as soon as the airline makes the change - by text message or call if the change is one the day of travel, or by e-mail if the change is fr future travel. That's what has always happened with me, but it apparently did not happen for you. I'd suggest filing a complaint with Southwest. Perhaps you can obtain a voucher to compensate you for your trouble. https://community.southwest.com/t5/Knowledge-Base/Submitting-a-Suggestion-and-or-Complaint/ta-p/87244
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Tuesday
Tuesday
@Sha20vs wrote: The federal law is masks for all that are 2+ years old - what your pediatrician says does not alter that.
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Monday
Monday
If your flight has not already changed, the banner does not predict that it will change. As said above it lets you make no cost changes to your reservation. Use the opportunity to see if a better flight is available. If one is, you can make a no cost change.
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Monday
Monday
Southwest is behaving as it normally behaves by opening the schedule to dates about 8 months out. You can normally find the date of the next schedule update on the linked page, but the airline apparently has not picked a date yet. https://www.southwest.com/air/flight-schedules/index.html?clk=GFOOTER-FLY-FLTSCHEDULES
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Monday
Monday
@marymitri wrote: Honest mistakes do happen, but Southwest has done nothing to help and just sends emails in response to the claim filed that if they don't locate the bag in 30 day the file will be closed! They need to care and be accountable and reach out and they have not and that is wrong! Since tens of millions of passengers fly every year and they likely be tens of thousands if not hundreds of thousands of lost/misplaced items. What exactly do you expect SW to do? With those numbers there is no way in heck it cn provide "personal"service to each and every person. I know you don't like that, but that is a matter of fact.Sorry, but the airline would have to employ thousands of people to personally search for all those lost/misplaced items. I hate to think what the additional cost of that effort would do to ticket prices. SW has a established procedure procedure to deal with these situations. The emails you get back from the airline confirm that it knows about the situation, and also confirms the fact that if the item is not found, the case will be closed in 30 days. It knows that if something is not found within 30 days, that is is highly unlikely that it will ever be found. That's just the reality of the situation.
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SW does this when lots of flights are being changed. Maybe yours has already. If you are happy with the flight you are booked on, you don't have to do anything. However, the situation lets you potentially choose a better option - if one is available -- at no cost.
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@Mauibound wrote: . WHAT’s THE DIFFERENCE?!? Moronic. You may not like it, but the difference is that one is allowed by the federal guidelines and one is not. The feds expect the airlines to enforce the guidelines.
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@Mauibound wrote: @TheMiddleSeat Also, I said I lowered my mask for a few seconds to speak to my family member sitting right next to me, my son, not just some random passenger. The point of my post was the inconsistency of mask off when eating or drinking which would be longer than a few seconds verses lowering it to answer a question asked by my FAMILY MEMBER. That last I looked, the federal giddiness allow passengers to be unmasked while eating and drinking - but for no other reason - including talking with a family member.
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Sunday
Sunday
@invisa wrote: Get the written signed prescription work emailed or WhatsApped by your doctor and take its print out to the Airport. Simple! Emotional support animals are no longer allowed at Southwest and almost every other airline. That happened a few months ago when Dept. of Transportation issued a ruling allowing airlines to do so. Service dogs are still allowed, and passengers may bring smaller dogs and cats in carriers that fit under seats on board.
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Flying is safe. Substantiation: 1) The US Dept of Defense studied the situation and determined the risk for getting the virus on a plane is between 1-400,000 and 1 - 600,000 2) Flight attendants have an incidence of virus LOWER than the general population - and they spend their lives on planes. I've flown something like 50 flights since May, 2020. The only time I felt at risk was last September in Denver when I had to board a full train at concourse C People are flying and it is safe to fly. If you choose not to, that is up to you.
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Saturday
Saturday
@phillipbean wrote: Other airlines have many other benefits and incentives. CP is the best that SW has. Correction - CP s the best that ANY airline has. With them you also get to pay seat fees and for your checked bags, And don;t kid yourself - they'll bring back ticket change and cancellation fees - fees Southwest has never charged.. Ah, the joys of the competition. Oh, enjoy your future CP at brand X airline.
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@phillipbean wrote: Southwest has always been good to its customers, so I assumed they would extend passes for those, like me, who received CP right as the pandemic hit. I live in California, so no travel has been allowed that wasn’t essential. Now I’m questioning whether Southwest will treat us the same as those 2020 CP customers. If not, I think that’ll be the end of my SW loyalty. It’s too much work to stay loyal to a company that would be so unfair to its most frequent customers. 7 or so months of usage compared to 19 months is not at all fair. At least a 6-month extension would go a long way. A million and a half people are flying every day. Airports are packed again.The ski slopes and beaches were full for spring breakers. Please don't use the excuse that you can;t fly
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Saturday
Saturday
@PeanutFares wrote: I am in the same situation as many of the other commenters with a large amount of pandemic related cancelled flight travel voucher funds and rewards travel points. There was an offer to exchange the cancelled flight travel funds to reward points, but I was anticipating the flights resuming from / to SJO which never occurred, and I missed the deadline for the exchange option. So basically I have expiring pandemic related funds that need to be used or lost. The only reason that I invested in the SW ecosystem was for the flights to and from CR. I am not looking for an exact date when flights will resume, but as others have asked for anything to indicate that it is the companies intent to resume flights to CR. Even a broad time frame would be helpful, such as within the year 2021 or 2022 for me to decide how to plan my CR travel for the remainder of this year or next year. It would also be nice to offer the exchange of pandemic related cancelled flight travel fund vouchers for reward points once again. Or to extend the expiration date further for the pandemic related cancelled flight travel fund voucher. No airline is going to guess about future routes. Why? Guesses turn into assurances in people's minds. So if a guess turns out to be wrong, some people are going to scream "But you TOLD us it was going to happen." That's why airlines don't guess about things that have not been decided. After it's decided, the airline will let you know. SW does allow people to convert expired travel funds into vouchers. a) It must be done within 6 months of the expiration date b) vouchers are good for 6 months c) vouchers may be used by anyone d) current cost is $100 / travel fund Have more than 1 travel fund? Use up to three of them them to buy a ticket. Then cancel that ticket, and you've turned up to three $100 fees into one $100 fee Do it again, and you've got up to a 6 for 1. It is pretty easy to find $1500+ next day travel Business Select RTs if you have lots of travel funds.
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Saturday
Saturday
I've noticed that, too, but never did anything about it. You could let SW customer relations know about it https://community.southwest.com/t5/Knowledge-Base/Submitting-a-Suggestion-and-or-Complaint/ta-p/87244
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Saturday
Saturday
I know that android products allow let passes to be stored in the phone's photo album. Can you do that with IOS?
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@Lmac12 wrote: Hi, if I don’t use all of my travel rewards on a newly booked ticket do I still retain the balance of what I didn’t use? Thanks I’m advance. You sure do. Just remember that the expiration date doesn't change.
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Saturday
Saturday
Since this is a customer forum, it is unlikely that anyone here has the answer to your question. You could contact SW customer relations to let the airline know that you'd like to see the service. https://community.southwest.com/t5/Knowledge-Base/Submitting-a-Suggestion-and-or-Complaint/ta-p/87244
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Friday
Friday
@MP-28 wrote: @KelbyTansey My husband is a former employee of Southwest Airlines and I was wondering if you would be able to direct me to where he can get a copy of his w2 Did you read the post immediately above yours?
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Friday
Friday
You might want to look at posts near the end of another thread for ideas. https://community.southwest.com/t5/Travel-Policies/How-can-I-find-737-Max-route-schedules/td-p/118771/jump-to/first-unread-message
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@AndSoItGoes wrote: I know that I can click on individual flight numbers and see the *scheduled* type of plane, but since Southwest says it can substitute plane types at its discretion, I want to be sure I am not flying on a route where the 737 is in service. The ONLY way to insure you won't ever be on a Max is to ONLY fly airlines that do not have them in their fleets. Every airline substitutes planes every day.
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