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Southwest Airlines Community

horrible travel experience

Explorer C

We experienced the WORST customer service and huge delays and inconveniences on a recent trip. Even worse we have attempted to contact Southwest by email, phone call, and messenger with no response. Looking to get a response and compensation in hopes Southwest can redeem themselves in anyway. As a very frequent traveler for work, 3-4 round trip flights a month I am beginning to realize I should go out of my way to not travel Southwest for all future travel! 



Re: horrible travel experience

Aviator A

Your best option is to use the contact us link below and send a message.  This is a customer to customer forum.