10 hours ago
10 hours ago
@SM7 thank you for posting the same message on numerous threads, really added lots of value to the conversation. Try this instead: Contact Customer Relations --TheMiddleSeat
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@gretch0628 wrote: . Am I being unreasonable? lol, yes. As @bec102896 mentioned, you earned two months of CP for purchasing a flight earlier this year. When it was announced it was seen as a generous offer, free companion travel for taking just one flight. Sounds like this was a surprise to you so instead of being pleasantly surprised you complain that it's not enough. I guess Southwest should not have even offered the promotion? Would that have been better? --TheMiddleSeat
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Is any domestic airline doing this? I suspect no one wants to take liability for anything or deal with the hassle of doing it for thousands of people a day. I've thought it would be better for TSA to handle this as part of the security screening process, but again, they won't do it unless it is specifically mandated. --TheMiddleSeat
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It just depends on what your goals are. The Southwest credit card is still a great way to earn Rapid Rewards points and even some A-List qualifying points. If you only care about CP then you are done for the year. --TheMiddleSeat
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Changing your flight within 36 hours of departure does remove the EBCI functionality since those boarding positions are assigned 36 hours before departure. Yes, it would be nice if there was some way to accommodate changes within the 36 hour window. I would suggest you contact Southwest Customer Relations to discuss your experience. Contact Customer Relations --TheMiddleSeat
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Most of the points earned directly from the purchase are CPQ, but as you noted, the bonus points are not. I guess you just need to buy more? --TheMiddleSeat
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You missed your flight, I'm not aware of any airline that would offer you a refund after the fact on a non-refundable fare. Southwest offers you the ability to cancel your flight up to 10 minutes prior to scheduled departure. Had you done that you would have travel funds to use for a later flight. Sorry, this one is on you, not Southwest. --TheMiddleSeat
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Thursday
Thursday
@SWFlyer007 FYI, Home Depot is back on the shopping portal at 0.5 points per dollar. I just used it earlier this week. --TheMiddleSeat
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Here's the info to file a claim with TSA, the agency that screens bags. https://www.tsa.gov/travel/passenger-support/claims --TheMiddleSeat
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Southwest stopped serving peanuts August 1, 2018. --TheMiddleSeat
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Wednesday
Wednesday
@gsking wrote: I'm more concerned I'm not earning any NEW ones. I mean, they owe me about 20 for this year already. You've flown 200 flights this year? Impressive. Edit: 4 coupons per sheet, 50 flights, still impressive for a pandemic year. --TheMiddleSeat
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Wednesday
Wednesday
Back in the day when Southwest had peanuts, the company that made/packaged them was named on the package and on that company's website they sold what I would assume were the same nuts. I suspect whoever is packaging the current mix might also sell to the general public. I just haven't been able to fly lately to say what that company is. Good luck! --TheMiddleSeat
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@SWFlyer007 Earning points through the Southwest shopping portal is actually pretty easy and straightforward. Yes, you need to be logged into the portal site and click on the link to the store on that site, but generally that's all that is required. Some stores offer in store pickup in addition to standard online shopping delivery if you want to get your purchase sooner. And yes, some stores have some fine print about which items qualify for points, often excluding gift card purchases, but in general I've had very good experiences with the Southwest shopping portal. --TheMiddleSeat
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Any refund for airfare should be in the form of a Southwest travel voucher. Since Southwest Vacations is a completely separate company, unrelated to Southwest Airlines, they have their own policies and procedures as to how to handle refunds for other expenses such as hotels and cars. You would need to speak with Southwest Vacations to arrange those refunds. How do I contact Southwest Vacations®? --TheMiddleSeat
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Southwest will not be canceling flights just because of a local covid level change, people will still be flying and there will be flights. IF Southwest cancels your flight you should receive a text and/or email notification. It's always best to check your flight status at southwest.com. If you choose not to fly, assuming you booked a wanna get away fare, you will have travel funds good to use toward a future flight within one year of the original purchase date. If Southwest cancels the flight you can receive travel funds or a refund back to your original form of payment. --TheMiddleSeat
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Tuesday
Tuesday
@dfwskier I purposefully didn't mention the flat tire rule since I would consider this situation an abuse of the rule, but I guess everyone can decide for themselves. --TheMiddleSeat
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No additional extensions yet. That could change so keep checking here or southwest.com --TheMiddleSeat
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Thanks @chgoflyer, I thought you had posted it, but I couldn't find it and didn't see it mentioned on Facebook. Why Southwest doesn't make an official announcement is perplexing. --TheMiddleSeat
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Lots of other posts and threads here with the same question. Southwest did offer an opportunity to extend travel funds, but that opportunity is no longer available. At this point you will either need to travel before your funds expire or after they expire you can request they be converted to a LUV voucher good for 6 months. The value of the travel funds will be reduced by $100 if you go that route. --TheMiddleSeat
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Anyone please correct me if I'm wrong, but I think Southwest has the most legroom (pitch) of any domestic airline in a non-upgraded, economy class seat? United, Delta, and Frontier all have upgrade options, but their standard seat is a smaller pitch. Maybe JetBlue's standard seat is slightly better than Southwest? I'll trade free legroom over charging any day and appreciate the low cost. --TheMiddleSeat
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Originally Southwest announced all drink coupons expiring anytime in 2020 were being extended until Dec 31, 2020, but I heard that it was not being extended out until Dec 31, 2021. I can't seem to find anything official that says it. Southwest isn't even offering drink service now so it's very likely the additional extension is happening. If yours expired in 2020, hold on to them for now hopefully you can use them in 2021. --TheMiddleSeat
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No, the benefit is standby for earlier flights. Here is the fine print: " This benefit will be provided for A-List and A-List Preferred Members traveling prior to the original scheduled departure" In order to fly on a later flight you would need to be confirmed on the flight, something that being on a standby list can't offer you. Just imagine if you waited to go standby for the last flight of the day then found out you couldn't get on, then what? --TheMiddleSeat
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Maybe suggest changes when you call them. --TheMiddleSeat
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@Swcus You would need to speak to Customer Relations during the week, Monday through Friday. Contact Customer Relations --TheMiddleSeat
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Lol, I think when you did your copy and paste you actually got confused. Here's the whole text I think you were reading: "If the bullet simply punctures the skin of an airplane, then it's no big deal. The cabin of the airplane is pressurized, and the hole creates a small leak, but the pressurization system will compensate for it. A single hole, or even a few holes like this, will have no effect. If the bullet blows out a window, that's a problem. A big one. When the window blows, the plane will depressurize over the course of several seconds. Since all of the air in the cockpit is rushing toward the missing window, a lot of debris will be heading in that direction with it. If the person sitting next to the window isn't strapped in, then it's possible that he or she will get pushed out -- another good reason to wear your safety belt at all times!" https://science.howstuffworks.com/innovation/science-questions/gun-on-plane.htm And the woman in the incident in April 2018 was pulled part way out the window after the window cracked, as described above. Yes, a large piece of material broke it, but same effect. Keep your guns at home. --TheMiddleSeat
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With a 3 hour stop I suspect you are changing planes/gates, it's not common for a Southwest plane to sit around for 3 hours, but it does happen so check your itinerary to be sure. Either way, I can't imagine anyone would want to stay on the plane for 3 hours more than they need to. If you are changing planes then the early re-boarding does not apply. There are a number of decent places to eat at DEN, my favorite is Root Down, in the center of the concourse you'll be on. --TheMiddleSeat
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@spacecoastbill wrote: Why? Firearms pose little to no hazard if fired in an aircraft. Ask this woman how things go when a window gets cracked. Bullets can crack windows. https://www.businessinsider.com/southwest-passenger-torso-sucked-out-window-after-engine-explosion-2018-4 --TheMiddleSeat
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@bec102896 and @DancingDavidE posted previously about skycap service at MCO, perhaps they have some knowledge of what service is currently available. --TheMiddleSeat
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