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Multiple Chrome issues, Microsoft Edge is fine

jspartners
Explorer C

I've been a Chrome-only user for decade-plus.  A month ago, multiple issues, just with Southwest's website popped up and have not gone away.  I've cleaned cookies, reinstalled Chrome, etc.  Everything works perfectly in Microsoft Edge.

 

Just trying to "Log In" with my RR number I get "We are currently unable to complete your request. Please try again later."
The Community (this forum) I got "494 Error The request could not be satisfied"

Trying to search flights I get "Sorry, we found some errors.... Error code 000999999
Incident Identifier: 7980ce3b-221b-4ec8-aa1c-9e7701fd7a16

 

Every other website in Chrome I have no issues with ... every SWA action in Edge works ... the issue hasn't resolved itself in a month and I'm stuck.  Help?  Thank you!

4 REPLIES 4

Re: Multiple Chrome issues, Microsoft Edge is fine

dfwskier
Aviator A
Solution

I have this problem with one of my computers. It is caused by my anti virus interacting with Chrome.

 

I can use one of the alternate southwest logons, which redirect to southwest.com and Chrome works fine.

 

iflyswa.com

setlovefree.com

Re: Multiple Chrome issues, Microsoft Edge is fine

jspartners
Explorer C

Thank you for the Reply ... let me try that ... 

Re: Multiple Chrome issues, Microsoft Edge is fine

dfwskier
Aviator A

@jspartners wrote:

Thank you for the Reply ... let me try that ... 


drum roll ... and what happened?

Re: Multiple Chrome issues, Microsoft Edge is fine

jspartners
Explorer C

That individual was right that now I go to SWA using another one of the URLs ... setlovefree ... and that works ... so I can use Chrome again!!!   super weird, but it works!