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Good day to all
Been trying to book all day, and get these error messages with each attempt
Error message appears after input of city pair and date or selecting a date in 'Low Fare Search'
Logged out, cleaned cache, logged back in, same result
Suggestions? (besides waiting for a call back from SWA reservations)
Thanks to all
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So much for uploading screen shots with the first post, try again here
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OK, no photo uploads
Text below
Sorry, we found some errors...
- We are unable to process your request. Please try again. If you continue to have difficulties, please contact a Southwest Airlines® Customer Representative at 1-800-I-FLY-SWA (1-800-435-9792).
Error detail 1: c25e03f2-4a25-4574-8d64-eb40853d9941 : 403050700
Same error message, different error detail with each failed booking attempt
I heard southwest.com is 'glitchy' but this is a bit much
Suggestions?
Thanks again
Re: Repetitive error messages when attempting to book flight
Re: Repetitive error messages when attempting to book flight
08-17-2021 05:07 PM

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Are you getting this when clicking book flight or when searching the low fare calendar or some other point in the booking process?
-Blake
Re: Repetitive error messages when attempting to book flight
Re: Repetitive error messages when attempting to book flight
08-18-2021 12:13 PM

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I just tried booking your itinerary and I did not get an error, however, there was only one flight result for SEA > CUN leaving on 9/3, and it leaves pretty early:
Re: Repetitive error messages when attempting to book flight
Re: Repetitive error messages when attempting to book flight
08-17-2021 04:50 PM

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Unfortunately until the photos are approved we can't see them.
What does the error say and maybe we can try to help. You can also reach out to Southwest on Facebook or Twitter and maybe they can assist as well.
-Blake
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Thanks for the quick reply Blake
No reply to Twitter and FB messages
To be fair, the automated responses from SWA indicate a wait of several hours is likely
Thanks again
Re: Repetitive error messages when attempting to book flight
Re: Repetitive error messages when attempting to book flight
08-17-2021 05:46 PM

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Try different browsers or try the cell app