@Pops117 wrote:
How do I post a review? I had a great experience with a Southwest customer service representative who went above and beyond to try and accommodate my request. I would like to share my experience and acknowledge her efforts.
Hi!
Glad you had a great experience! First, I would let Southwest Customer Service know in an email of your compliment directly so that the CSA can receive proper recognition.
https://support.southwest.com/email-us/s/
I would use TripAdvisor if you want to post a public review but make sure it is conjunction with a flight experience, not just the CSA call. TripAdvisor is the third search result and first review portal that appears when Googling "Southwest Airlines" and permits one to write a review on a per-flight experience basis.
