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I canceled my flight in early March and those funds in my account still say they expire on May 29th, 2020. Having tried many times via email and phone, I never
receive a clear answer from SW as to how the CEO announced extension 3 weeks ago will happen. Is SW going to go into everyone's account and change the expiration date? Somehow I doubt it. Has anyone taken current expiring travel funds and booked a new flight with them departing before end of May and then canceled that flight so that the date of June 2021 expiring now shows up?
Solved! Go to Solution.
Re: Travel Funds extension into June 2021 - How does this happen?
Re: Travel Funds extension into June 2021 - How does this happen?
04-08-2020 06:02 PM
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Southwest says their technology team is still working on the changes needed for the updated expiration dates. Hopefully soon.
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