@CCamrSWA wrote:
I filled out a Lost n found report with serial # , description and pictures. Just reaching out to see if anyone from SWA remembers finding it or turning it in. I know it could be a long process, just found this portal and thought I would take a chance. Had a family medical emergency had to get on an earlier flight from Raleigh to Chicago last Thursday 6/6. Had to take it out of my carry on and place it upright along the chair leg under the seat in front of me. Was so distracted when de-boarding, I grabbed my bag and forgot the laptop. went straight to hospital and didn't realize it until 6am next day.....Any info would be appreciated. Just hoping an honest person found it.
CC
Greetings:
Hope your family is doing better! It looks like you already filed a Lost Item Report directly to Southwest based on your post. At this point, it is a matter of holding until they reply. As this forum is customer-to-customer, we your fellow travelers don't have the means to follow up on your claim unfortunately. However, to check status, I would return to the Lost Item Portal (linked below), click on "Left Items on the Plane" but then click on "Manage My Report" under "Did you already report lost item(s)?"
https://support.southwest.com/helpcenter/s/article/I-lost-a-carryon-item-during-my-travel
The FAQ's on the process are also posted there too.
Ordinarily, I would also suggest contacting the airport's Lost & Found department as items may sometimes end up there, but it appears MDW does not have a direct Lost & Found contact published on their website and suggests instead contacting the airline for items left on the plane which would be SW's Lost Item Portal for SW flights:
https://www.flychicago.com/midway/ServicesAmenities/services/Pages/lostfound.aspx
Hope this helps and hopefully SW staff will reach out to you very soon!
