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Good Evening,
Yesterday, I began my application for the Customer Service Agent position in BUR (Job ID 32011). I left it as incomplete to update my resume prior to upload. Today, I used the link recieved by email to access the incomplete application and upload my resume. The upload was successful. However, under "past job submittals" I am not seeing the status updated to "complete", nor does the "last update" reflect today's date. It reflects yesterday's date. Yesterday's recieved email stated I had 24 hours to complete the application, making the deadline 11/09/2019 at 11:05pm. It is now 6:16pm. I no longer see the job listing as available and the "past job submittals" only provides an option to withdraw the application. Who may I contact to be sure my application and resume were recieved please?
Your anticipated assistance is appreciated.
Thank you.
Selina Curtis
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You could try reaching out to swapeople@wnco.com. They deal with technical problems with the application process so I suggest sending them a screen shot and maybe they can assist.
hope this helps
Blake
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Thank you. I will do that.
Re: Application Assistance Request
Re: Application Assistance Request
11-11-2019 11:38 PM - edited 11-11-2019 11:39 PM
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@cececurtis just to add to what @bec102896 suggested, you can also check out the FAQ page on the SWA career site:
https://careers.southwestair.com/faq
Good luck!
SWA Passenger, Community Champion