Southwest Airlines Community

@ktoton   This information is listed on SW’s career faq page:  I accidentally answered a question incorrectly and it knocked me out of consideration. Can I go back and change it? Unfortunately, once an application is submitted, we’re unable to make changes. Continue to check careers.southwestair.com for the next posting and/or sign up for a job alert on any job description page.   ... View more

@Texas512  sending you good interviewing vibes. Good luck to you!  ... View more

@Mmhmm212  remember to check your dashboard and spam folder.  possibly @adrienneb might have more insight?  ... View more

Awful flight experience. I would also be frustrated if I was on this flight. I wonder what happened and why the passenger was allowed to board again?  I’m sure the FA’s were not pleased either.  ... View more

@trenda  thank you for sharing this great story.  ... View more

@SamuelFirestine  have you check out SWA’s blog regarding this topic?  Just to get you started, here is some information:   What Are Southwest Airlines Policies for Unaccompanied Minors, and What Age Does This Apply To? An Unaccompanied Minor is anyone traveling alone between the ages of five and 11.  When you book your ticket and add the birth date of your unaccompanied minor (UM), the website will ask if they will be unaccompanied; choose “yes.”  There is an additional charge for unaccompanied minor tickets.  When you get to the airport, you’ll need to check any luggage, get the child’s UM lanyard (this helps Southwest employees know they’re unaccompanied), and then escort them through security by providing identification at the ticket counter to get a gate pass.  You’ll be asked to list the name of the person who will be picking up the unaccompanied minor at their final destination. Please ensure that the party meeting your child at the gate has a valid form of ID and a copy of the travel itinerary for the child.  They will need to get a gate pass from the ticket counter and get through security to the gate to pick up the unaccompanied minor at the gate.    Other guidance that might be helpful for unaccompanied minors: remind them that all Southwest Airlines employees are there to help, so ask for assistance when they need it. Prepare them for the possibility of turbulence, including tools and strategies that will help keep them calm and distracted. Remind them who is picking them up after they land. Sometimes, it’s helpful to ask the person picking up the unaccompanied minor to wear a specific color (“Look for Aunt Joan, she’ll be wearing a red hat”) to help young fliers find their party.    Blog link:   https://community.southwest.com/t5/Blog/Southwest-Airlines-Family-Travel-Hub-Your-Guide-to-Flying-with/ba-p/172276     ... View more

@sauld305  check out this link. Maybe you will find your answer there?  https://careers.southwestair.com/tech-ops ... View more

@PrestonW I would suggest that you frequently check this page for updates:   https://careers.southwestair.com/campus-reach   I would also sign up on SW’s talent community to receive alerts when opportunities are posted:   https://careers.southwestair.com/jointalentcommunity?applyType=JTC ... View more

@davidtstewart  what is your current status on the dashboard?  Good luck to you!  ... View more

@leeleebell96734  Have you started yet?  ... View more

@chrismcneal03  Have you heard anything yet?  ... View more

@Arianna05  I’m sure this would be a question you would need to ask during the interview process.  ... View more

@ask720  I do not think SW does FA job shadowing. Have you looked into an outside school that prepares hopeful future FA’s with the skills to land the job?   ... View more

If you still have not heard from SW, perhaps @adrienneb can provide some guidance?  ... View more

@gdawson  Congratulations! I found this information for flight attendants, but might be a good start answering your questions until you can ask a recruiter:   https://assets.phenompeople.com/CareerConnectResources/prod/SOUTUS/documents/ExternalFlightAttendantFAQs_May2024-1715887503837.pdf?utm_source=careersite&utm_medium=051624&utm_campaign=FAexternalFAQs ... View more

@Cessna172  check out this link with more information regarding FA’s. It might not have answers to all your questions, but it’s a good place to start.  https://careers.southwestair.com/c/flight-attendants-inflight-jobs ... View more

If your dashboard currently “shows In process”, that’s a good thing. Try to practice patience, and I’m sure will hear something soon.  ... View more

Agree with @dfwskier .  Assuming you did receive a job offer, that conversation should happen until you are hired. I would not make any big decisions based off of a phone screen.  ... View more

@Mattice1050  SW cannot release any information to you regarding an employee.  ... View more

@MonrizaMalavega  without creating a profile, how did you apply?   ... View more

@Danieo123  what is your current application status on your dashboard?  ... View more

@iambrettshoemak  Have you checked out SWA’s career site?  There is a benefits page:   https://careers.southwestair.com/benefits ... View more

@castillodan73  Are you looking for this information pre- employment or post?  ... View more

Have you checked your spam folder?  I have heard that communication from SWA gets lost because it’s sent to spam.  ... View more

@Donato_N  I don't know that public tours are available, but you can contact Customer Relations and see if one could be available.   Contact Customer Relations  1-800-I-FLY-SWA (1-800-435-9792) ... View more

@jvaline  What is your current status on your dashboard?  My suggestion is to practice patience. You will hear back soon.  ... View more

@ra2521  have you joined the talent community?  That should be your first step with making a connection with SWA.  ... View more

@Jeverett  According to SWA’s career FAQ:   We love that you’re excited to hear from Southwest. Unfortunately, we’re unable to provide individual updates; however, your application status is on your dashboard. Once we’ve filled the position, the job status will change to “closed.” “Under Review” means we’re still in the process of reviewing candidates. Please be assured all applications submitted online are carefully reviewed by our Recruiting Team, but we do receive a high volume of applications. Only the most competitive applicants will be contacted for an interview.     ... View more

  According to SWA’s careers FAQ:    For technical issues related to the online application process, send a brief description and screenshot of the error message to swapeople@wnco.com.  This account is monitored Monday through Friday (excluding holidays) from 9 a.m. until 2 p.m. CT. We do our best to reply within two business days. @Amanda111487 ... View more

@Atx2024  I would think you would need to turn down the ramp agent job, and have to start the interview process all over again for CSA. I could be wrong though. ... View more