a week ago
a week ago
I understand your frustration, but don’t let your comment (made in anger) take away from the issue that occurred. The vet deserves respect and the complaint will not go anywhere if you talk about people like that.
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a week ago
a week ago
@bwallet don’t get me wrong... we all want to feel safe when flying, however it’s your choice to work for a company that requires travel. The family on traveling on vacation has the same rights as you do.
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@LainieMorales posts from passengers who think they have the right to board first make me crazy. Most of those who are pre~boarding early would give anything to not be in this position. Please remember to focus on your self, utilize pre~boarding, and enjoy every moment with your loved ones. Life is way too short. Who cares what other passengers are saying.
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a week ago
a week ago
@bwallet I think what I am understanding from your opinionated post is that age doesn’t matter when it comes to wearing a mask for children? As a parent, I do not think it’s that black and white. Yes, rules need to be followed, but humanity and common sense need to be followed. One size does not fit all.
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a week ago
a week ago
@Austin_pert98 it’s obvious that you are not a parent. Get your vaccine and move on.
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@asev I think you and your family handled the situation better than I would have. What a joke! Glad you made it home safely.
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2 weeks ago
2 weeks ago
Check out SW’s job site for updates. https://careers.southwestair.com Good luck!
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Unfortunately we have all seen service suffer due to covid. I’m all about staying safe, but inconsistent practices are very frustrating. I know you will never get back the lost time you put into this, but I hope SW will make things right.
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02-25-2021
04:35 PM
02-25-2021
04:35 PM
I’ve also experienced a strangers sweat on my leg before and thought it was absolutely disgusting. I can relate to your frustration. Sorry the situation escalated unnecessarily. The FA did not handle correctly and I’m glad you followed up with SW. If I was threatened by another passenger, I would not leave the gate until this behavior was addressed by the airline and/ or police. I would not wait until we landed. Thanks for sharing your suggestions.
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02-24-2021
03:19 PM
02-24-2021
03:19 PM
@bbland Curious on how you would like this possible situation handled? We are all ears.
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If passengers listened and followed directions, the process would be smoother. At least SW is trying.
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Agreed! It’s time to resume expected service on flights.
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01-30-2021
06:46 PM
01-30-2021
06:46 PM
Wow!!! What are the chances? Thank you for sharing your awesome story! Best wishes to you two.
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01-29-2021
11:20 PM
01-29-2021
11:20 PM
In addition to being exposed ( most of us have been ) were you displaying any symptoms? There are more questions to be asked than just being exposed.
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Just like everything else covid related, no one knows for sure how to properly handle. If science and logic point towards that children under 5 do not have to wear a mask, so be it. This policy should not be set in stone and adjusted when needed.
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@happyda I like the way you think.
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Also keep in mind that the gate agents are busy making announcements, pulling bags that are too large for the overhead compartment, and policing passengers who are attempting to carry on more than 2 items on the plane. They have a lot going on, and it’s not intentional.
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@AaronL80 Did this get resolved? I totally understand your frustration. Whenever SW has cancelled one of my flights, they have always taken care of me and made things right. I hope you have the same experience.
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@Cesleyp00my suggestion to you is to search the community and see if your questions have been previously answered by another poster.
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Did you mention anything to the mask-less passenger? If I felt that my safety was an issue, I would say something... especially if I did not think the flight crew was doing anything about it.
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So awesome to hear kudos. Thanks for sharing.
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It’s a total joke to expect a toddler to wear a face covering. However, it’s not just SW who requires this...most airlines are following this practice. It’s obvious that parents are stressed while dealing with this unrealistic “guideline”, and deserve some flexibility.
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The handlers have more than one flight to load for an on-time departure. Whenever you make the decision to check your bag, there is a chance damage may occur.
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When deplaning I often see more than 2 cleaners waiting to board the plane to clean. The cleaning crew works together in teams to get the job completed. I have confidence that this is a non issue.
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09-23-2020
12:06 AM
09-23-2020
12:06 AM
@CDuFault1970 we’re you able to complete your information on the Talent Community site?
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When applying for a position, keep in mind you only want to apply education that is required for the job. Unless SW is looking for someone with cosmetology experience, your high school diploma is your highest education.
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@ayalafitness87 I’m curious about the roles you are interested in applying for since they are very different. Do you want a career that requires you to be on the go or one that stationary in a call center? What is it you really want to do? I get that both positions are customer service driven, but my suggestion to you is to pick the job you are most interested in, and build your career path based on that.
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SW is doing the best they can (more than other airlines) since everything regarding Covid is inconsistent and changes by the day. I flew American last week, and let me tell you... SW is doing circles around them. American had every seat filled, allowed passengers to swarm at the gate before boarding, planes were filthy (enhanced cleaning, what a joke), and no one actively enforced face coverings. When I flew SW the week before, constant announcements at the gate and on the plane regarding face coverings, board in groups of 10, planes feel fresh and maintained, and the middle seat is open. Thank you SW for doing your part with our safety. American.., you need to take some pointers from them.
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