Hi there, @Rmitch908!
Great question! Part of our training for the Customer Service Agent position is at our Headquarters Campus in Dallas, TX, and the other part will be held by Leaders and Cohearts at the Louisville Station!
Application process times can vary, especially depending on how much interest we receive! Keep an eye on your email inbox (and junk/spam folders - just in case) for an update as soon as there is one to share. Rooting for you!
