Tuesday
1 Love
Hey, @michelledunn5! I'm part of our Talent Acquisition Team, and I appreciate you reaching out! It sounds like you're referring to our Customer Support & Services position, which is fully-remote! This position isn't currently open for applications, but you can keep an eye out for it and sign up for notifications on our Careers site. There may be other positions that are remote or offer hybrid options, but those vary depending on the position. Keep an eye out for those positions on our careers site as well, and you can always discuss the workplace requirements when speaking with our Recruiting Team!
Thanks so much for your interest in joining the Southwest Family 💙 ❤️ 💛
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Tuesday
Happy Tuesday, @diannebrown3023! Thanks so much for reaching out - I'm glad to provide some additional insight here. Upon review, when asked the question "If you are selected as a Flight Attendant trainee, you will be required to attend four weeks of unpaid training in Dallas, Texas, which will require you to stay overnight Monday through Friday for the entire training class, as well as train on weekends. During initial required training, lodging, some meals, and your transportation to and from the training facility and Dallas Love Field airport are provided by Southwest Airlines. Only trainees who successfully complete the training will receive a one-time $1,200 bonus, before taxes are withheld. Trainees who do not successfully complete initial training do not receive the one-time bonus payment. If selected, are you willing to attend four weeks of required, unpaid training in Dallas, Texas?" you indicated "no". This answer disqualified your application from consideration, as mentioned training in Dallas, TX is a requirement for the position.
If your answer was a mistake, we'd love to invite you to reapply when the position opens back up for applications! We are so appreciative of your interest in joining the Southwest Family!
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Tuesday
Hey, @bamaldonado! I can confirm we received your application for the Flight Attendant position, and it looks like we emailed you confirmation and details of the our Inflight Recruiting Team's next steps on January 23! Be sure you check your junk/spam folders for that message and future messages!
We appreciate your interest in joining our Southwest Family, and we hope to connect with you soon!
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Tuesday
Hey, @mountainmuse! If a position closes before you click "submit" on your application, you'd be unable to complete that submission. I took a closer look, and I can confirm we received your application for the Flight Attendant position. Our Inflight Recruiting Team is developing next steps and beginning the review process for Candidates now - we received a very high volume of applications for that position. That said, we'll be reaching out to each Candidate over the next several months to set up interviews and get to know you better. We're excited and appreciative of your interest in joining our Southwest Family!
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Tuesday
Hey there, @Jilldiehl! We appreciate your interest in joining our Southwest Family! If you submitted your application for the Flight Attendant position and were unable to upload your resume at time of submission, rest assured that you'll have an opportunity to provide it when speaking with our Inflight Recruiting Team in the future. We hope to connect with you soon!
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2 weeks ago
2 Loves
Hey again, @mavsfans2002 !
Unfortunately, once an application is submitted, we’re unable to make changes to your questionnaire answers or remove that application from your profile. You could apply with a different email address or continue to check careers.southwestair.com for the next posting and/or sign up for a job alert on any job description page!
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2 weeks ago
1 Love
Happy Monday, @mavsfans2002!
Thanks so much for reaching out - we'd be glad to provide some additional insight here.
Upon reviewing your answers to the application questionnaire, when asked "Are you authorized to work in the U.S. or will you have authorization to work in the U.S. by date of hire?" you indicated "no". Since this authorization is a requirement of the role, this answer deemed your application ineligible. We're so sorry for any confusion there.
If this was by mistake, we'd love to invite you to apply to this position or other positions posted on our careers site! We post new opportunities daily, and we hope to get to know you better as you explore a career at Southwest Airlines! 💙 ❤️ 💛
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2 weeks ago
Hey there, @msydney434!
So sorry for any confusion or disappointment surrounding your recent application. Upon review, when asked the question " If selected for the job you will be required to attend a full-time, paid training course in Dallas, TX for 11 days, with overnight stays required. Food, lodging and transportation during training are paid for by Southwest Airlines. Are you interested in a job with these requirements?" you indicated "no".
This answer disqualified your application from consideration, as training in Dallas, TX is a requirement for the position. If your answer was a mistake, we'd love to invite you to reapply when the position opens back up for applications! We are so appreciative of your interest in joining the Southwest Family!
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2 weeks ago
Hi there, @Jr123!
Congratulations on your contingent offer! Rest assured that our Careers Team is actively working to get your employment details finalized and to provide an update to you. With a high volume of applications and Candidates, it may take our Teams some time to complete all necessary steps and follow up with you.
We appreciate your patience, and we can't wait for you to join us for the ride of your career as a Southwest Airlines Customer Service Agent!
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2 weeks ago
Hi, @Kaimiloa1!
Congratulations on your contingent offer! Your Recruiter and/or Recruiting Coordinator will contact you with further information regarding the next steps in the hiring process as they finalize your background and coordinate a start date! We ask that you monitor your phone and email (including junk /spam folders) daily to not miss any important communication.
We can't wait to see your career take flight at Southwest Airlines!
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2 weeks ago
1 Love
Hey there, @LadyRistrem2022!
We appreciate your interest in joining the Southwest Family! Our Careers Team is actively reviewing applications for the Reno Customer Service Agent position (R-2023-17690). You can review your status on your "My Application" dashboard in your Candidate Home Account, and we recommend keeping an eye on your email inbox and junk/spam folders for any updates or actions our Team needs from you.
Wishing you the best of luck!
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2 weeks ago
Happy Monday, @reneeriian!
We appreciate your interest in joining our Southwest Family! If you submitted your application for the Flight Attendant position and were unable to upload your resume at time of submission, rest assured that you'll have an opportunity to provide it when speaking with our Inflight Recruiting Team in the future. We hope to connect with you soon!
Wishing you the best of luck!
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11-14-2022
01:46 PM
Hi there, @Fruneisha94!
We appreciate you reaching out and making us aware of this situation. I'm sorry to hear of this disappointing and frustrating hiring scam you were caught in the middle of. Currently, hiring scams are on the rise, and fake Southwest Airlines job ads are floating around the Internet. It sounds like you likely saw one via email and received messages about an interview screening at Southwest.
Our Southwest Airlines Careers Team will never ask you to purchase equipment for work, request money as part of the training and employment process, or make a job offer without multiple interviews. If you see a posting for a Southwest job, please check our official Careers site at careers.southwestair.com to confirm the posting is legitimate. The best way to stay updated on new openings is joining our Talent Community on the Careers site to be notified when positions become available.
Additionally, Job Scams are something the FTC can help with and tracks. We recommend visiting the FTC website to report the fraud: https://reportfraud.ftc.gov.
The Internet Crime Complaint Center (ic3) may also be a good place to file a complaint and it is associated with the FBI: https://www.ic3.gov/Home/FileComplaint.
Finally, we recommend visiting Identitytheft.gov if you may have unwittingly given over PII, particularly your social security number.
Thank you so much for your interest in joining the Southwest Family!
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10-13-2022
05:03 PM
1 Love
Hey there, @raja!
Thanks for reaching out! We're honored that your friend is looking to join the Southwest Family, and we love that she wants to bring her previous aviation experience with her to a role at our Dallas (Love Field) Team!
When those Dallas Ground Operations positions open, they tend to get a large number of applicants. Our Recruiters review applications in the order they're received, so we recommend to apply as soon as possible. This helps to prevent the position being filled by someone who submitted earlier.
You and/or your friend can set up job alerts, so that y'all are of the first notified when a position becomes available. Instructions on how to set up those alerts can be found here.
Wishing your friend the best of luck!
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Good morning, @BNCampbell!
I'm glad you asked! That "A lifetime of chasing your dreams" message was a monthly newsletter, that is sent to a majority of our Candidates who have joined our Talent Community. It's intended to be a way to keep our Talent Community Candidates looped in to our Culture and hearing the stories of the Southwest Family as they pursue a career at Southwest.
I'm so sorry for any confusion this message was to your current application status. To clarify, this is not an update to your application's status; the status you see when logging in to your Candidate Home is what you can keep an eye on for updates. Additionally, keep a watch on your email for messages from our Recruiters as they review applications for different positions. I hope this helps!
Wishing you the best of luck!
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06-27-2022
05:02 PM
4 Loves
Hi, @MMetze713!
If you have submitted your application and were unable to upload your resume at time of submission, we will be reaching out to you with instructions on how to upload it at a later date. We appreciate your continued patience, and we're wishing you the best of luck!
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Hi, @domveenine.
In reviewing, it appears that you indicated you weren't a current resident of one of the required states for this Customer Support & Services Representative position. This is what disqualified you from the role, and we regret any confusion or difficulties while submitting your application. While there isn't a way to modify Candidate's answers to those questions, we would encourage you to keep an eye out on https://careers.southwestair.com/ to review opportunities as they become available and very carefully answer those screening questions in the future.
We appreciate your interest in joining the Southwest Family, and we hope to have the opportunity of receiving your application again soon. Best of luck!
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Hey, @riedler13!
We have also received your application for the Customer Support & Services Representative position! As our Careers Team works through those applications, they'll send any available updates to your Hotmail email associated with your Candidate profile. Thank you for your patience throughout!
Best of luck!
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Hi there, @asiakayla!
So sorry for any confusion after you submitted your application to the Customer Support & Services Representative position. We double checked, and your application has been received. As our Careers Team works reviews those applications, they will follow up to your Gmail email with updates as they become available. We appreciate your patience and interest in a career with Heart!
Good luck!
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06-24-2022
04:23 PM
06-24-2022
04:23 PM
Hi, @Tweetyt11!
We took a closer look, and it looks like you indicated that you were not a resident of one of the required states for this Customer Support & Services Representative role during the screening questions. As such, this disqualified your application. We're sorry for any confusion or disappointment, as we truly appreciate your consideration of a career with Heart.
Keep an eye on https://careers.southwestair.com/ for new opportunities as they become available! We are wishing you the very best of luck!
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06-24-2022
04:09 PM
Hi, @Qsantiago!
It appears that you indicated you were not interested in a position represented by a union with required union dues payable to the union. The Customer Support & Services Representative position is one represented by a union. As such, this screening question disqualified you. We're so sorry for any confusion or disappointment.
If you are interested in pursuing this position in the future, we would encourage you to sign up for job alerts on https://careers.southwestair.com/ and keep an eye out for the next time this opportunity becomes available. We certainly appreciate your application and consideration of a career with Heart!
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06-24-2022
03:58 PM
Hi, @Tweetyt11.
Our Careers Team will reach out via email at a later date should they need your resume or additional information. Thank you for your continued patience as our Team works through those applications!
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06-24-2022
03:57 PM
06-24-2022
03:57 PM
Hi, @Minniefallen!
Our Careers Team is actively reviewing applications to invite Candidates through the application process. Keep an eye on your email inbox for additional communication to come.
We appreciate your patience throughout, and we're wishing you the best of luck!
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06-24-2022
03:54 PM
1 Love
Hi there, @justinlav11!
Happy Friday! After submitting your application for a position, you'll keep an eye on your email inbox for updates and additional communication from our Careers Team as they work through those applications. If you see other positions you are interested in on https://careers.southwestair.com/ you are welcome to submit your application to those.
We appreciate your interest in a career with Heart, and we're wishing you the very best!
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06-22-2022
11:52 AM
Good morning, @Mdeubler16!
Due to the overwhelming amount of interest in this Customer Support & Services Representative role, it is not longer open for applications. We invite you to explore other opportunities on our career site (with new roles being frequently posted), and to apply for this role when it is open again in the future.
Thank you for your interest in a career with Heart!
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06-22-2022
11:49 AM
Hi there, @Adam151! We appreciate your interest in the Customer Support & Services Representative position and Southwest. Due to the overwhelming amount of interest in the role, it is not longer open for applications. We invite you to explore other opportunities on our career site (with new roles being frequently posted), and to apply for this role when it is open again in the future. Thanks, again, for your interest in a career with Heart.
Best of luck!
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06-22-2022
11:47 AM
Hello, @Chelle_75! We appreciate your interest in the Customer Support & Services Representative position and Southwest. Due to the overwhelming amount of interest in the role, it is not longer open for applications. We invite you to explore other opportunities on our career site (with new roles being frequently posted), and to apply for this role when it is open again in the future. Thanks, again, for your interest in a career with Heart.
Best of luck!
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06-22-2022
11:45 AM
06-22-2022
11:45 AM
Good morning, @favalos08!
We appreciate your interest in joining Southwest, and we're sorry for any confusion in the application process for the Customer Support & Services Representative position! We double checked for you, and we have received your application. Your application is associated with your same yahoo email as your Southwest Community account.
As our Careers Team works through those received applications, you'll receive updates and more information via that email. Wishing the best of luck!
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06-22-2022
11:40 AM
1 Love
Hi, @Lynette50!
We appreciate your interest in joining Southwest, and we're sorry for any confusion in the application process! We double checked for you, and we have received your application. As our Careers Team works through those received applications, you'll receive updates and more information via email. Wishing the best of luck!
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