Hiring Process

[Iloveme3]

Hello everyone,

I received an email on October 16th for the part time Customer Service position in MDW. Then I received an email October 31st saying they would have an update by November 22nd. I understand that it is the week of Thanksgiving, so I probably won’t get a response until next week. But I checked my candidate profile and it says In Process. Can someone tell me what that means? Thank you. 

[ZevSupport · Accepted solution]

Hope it works out for the best!

[hlyngibbs609 · Accepted solution]

I’m waiting as well. I’ve received the exact same emails and dates so I’m assuming it’s an automated response. Hopefully, they get back to us asap. Good luck to you

[adrienneb · Accepted solution]

Hey, @Iloveme3 and @hlyngibbs609! 

So sorry for the delayed reply, especially as y'all are waiting to hear an update on your application to the Customer Service Agent - Part Time position for Chicago (Midway) - R-2023-36731. 

You have our apologies that an update wasn't sent out by the Nov. 22 date outlined! I took a quick look, and our Teams are actively reviewing Candidates. There were over 500 applications submitted, but our Team is dedicated to reviewing and getting back to y'all ASAP this week! 

[Iloveme3]

Thank you so much for the update Adrienne. I hope that I am one of the selected few chosen. I missed out on the flight attendant position my friend told me about. She’s actually a flight attendant for SWA. 

[adrienneb]

So happy to help! You've got the inside scoop to Southwest 😊

I hope our Recruiters have the opportunity to get to know you better for this opportunity! 

[hlyngibbs609]

Thank you for responding. I am waiting with baited breathe to join the SWA team. I’m definitely looking forward to hearing back from the team soon.

Heather L. Gibbs