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I booked a flight for my mom for next month, but she won't be able to fly due to family/personal reasons and I'm wondering if I can change her entire itinerary? Her flight was Houston-Chicago and what we need is switch destination from original to Chicago-Houston.
Thanks you for your help.
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Solution
Yes you can. I would call on the phone 1-800-435-9792 . There may be a difference in fare, but no change fee.