Changing Name on Ticket

[Misskieantia1]

Resevation LZNNV5 is in the wrong passenger name it should be in Quincy Williams  dob 5/16/1991 Male I Kieantia Thomas purchased the ticket and can not travel i am on house arrest and I need to change this flight and the passenger for Oct 5-7 can you please help i can not afford to loose $280 and  can not travel no time soon 

[dfwskier · Accepted solution]

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@Misskieantia1 wrote:

Resevation XXXXXXX is in the wrong passenger name it should be in Quincy XXXX  dob 5/16/XXXX Male I Kieantia XXXXXX purchased the ticket and can not travel i am on house arrest and I need to change this flight and the passenger for Oct 5-7 can you please help i can not afford to loose $280 and  can not travel no time soon 

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Hello.

1) Please edit your post to remove identifying information. With the information you posted

ANYONE could change the reservation and mess things up for you.

2) this is a customer to customer forum. No one here can help you with the situation you describe.

3) Contact the company via phone or e-mail for resolution.. Details on how to do so are on the upper left of the contact us web page

https://www.southwest.com/contact-us/contact-us.html?clk=GFOOTER-CUSTOMER-CONTACT-US

[chgoflyer]

Also, be aware that tickets are non-transferrable, so name changes are not allowed. You can, however, cancel and receive Travel Funds you can use for future travel for a period of one year from the date you originally bought the flight.