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LUV Voucher mysteriously reduced

cwrite
Explorer C

The wife & I were awarded (2) vouchers for vacating our seats on a full flight that was "overloaded and unbalanced", they actually announced that..! 

Well the vouchers were for $1600.00 each.

Uhh, nooo,,,, so sorry...after attempting to register and upload the data I discover the vouchers are $100.00,,, isn't that special...I smelled this rat from a mile away!

$100 doesn't even cover the rental car cost incurred for the last leg of the trip home...

4 REPLIES 4

Re: LUV Voucher mysteriously reduced

wkkunkle
Explorer B

I'd recommend calling Customer Service and see what they can discover.

 

Unfortunately, this forum is user-to-user, so you are not likely to get any official assistance here.

Re: LUV Voucher mysteriously reduced

dfwskier
Aviator A

connecting via one of the social media platforms would work, too.

Re: LUV Voucher mysteriously reduced

bec102896
Aviator A

Did they give you the paper voucher at the airport? Does it show $1600 on it?

Re: LUV Voucher mysteriously reduced **UPDATE**

cwrite
Explorer C

Good news yall. My wonderful wife called customer service who said the balance on BOTH vouchers is $1600...Shame on me for thinking they would intentionally lie or deceive good folks for a  profit..