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02-28-2024
12:00 PM
1 Love
What are the best airports to spend a layover?
Austin-Bergstrom International Airport (AUS) has my heart because most of the dining options are locally-inspired rather than a bunch of c...
09-06-2023
12:09 PM
2 Loves
...xpanding its Repurpose with Purpose Program internationally by donating aircraft seat leather and capacity-building grants to the organization. The goal of this impactful program is to build resili...
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09-23-2019
01:43 PM
3 Loves
...ustomer Experience. Bob can probably recite Southwest’s Official Games from the Heart book from memory, but he still carries a copy with him from gate to gate.
In August, his "W...
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07-29-2016
10:07 AM
7 Loves
...aunched the Captain and First Officer into stories about their own middle school teachers. You see them as 6th graders, and sometimes later in middle school. Every once in a while one will come back, b...
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05-11-2022
11:00 AM
3 Loves
...his new convenience and capability onboard 737 MAX aircraft beginning in early 2023.
Larger Overhead Bins
Another onboard upgrade coming soon is larger overhead bins in the cabin...
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08-25-2017
09:21 AM
3 Loves
...ortland to take this specific flight! We had Customers from Manchester, NH, NYC, Las Vegas, and a father/son duo that traveled from their homes in Denver and San Diego (respectively) that were all the...
11-30-2022
12:45 PM
...oes for these special families. One such Employee is Flight Attendant Kelli, who, in 2008, first volunteered her time with Kidd’s Kids, offering to work the charter aircraft to Orlando. Kelli has c...
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08-07-2009
08:23 AM
228 Loves
...eat one row up from me on the aisle, while the Flight Attendant led Hubby to the rear of the cabin. We were underway shortly thereafter. The lady in front of me l...
03-15-2023
02:07 PM
...f he wanted to visit the flight deck. As he sat in the seat, it all set in. From there, his first step to flying began with his career as a flight instructor while in college. Soon after graduation, h...