Southwest Airlines Community

This was a great article. it gives all of us a great insight into one of the worlds beloved companies. ... View more

I was waiting to board my flight when i over heard one of the gate agents call for a missing passenger. The passenger was checked in for the flight but had failed to board. She then said "will Sam smith please report to the gate so you can wave to your missed flight." One announcer informed us that our aircraft was running late and if we were satisfied with his excuse his name was John and he worked for Southwest, but if we were upset with the late arrival his name was Juan and he worked for US AIRWAYS. THE BLOG BOY FRANCISCO ... View more

Nice story.. What a blessed company to have Ann as one of their employees. Keep up the good work. Francisco ... View more

i thought i was blog boy????????????????????????????????? ... View more

Talk about a stressful job. Sometimes we as customers do not realize the pressure that these pilots are put under.. Thanks for sharing your story.. Francisco ... View more

sorry for my improper grammer... in my last entry i used right instead of write... the ship is getting to me.. MARK.... I CANNOT BELIEVE OU LOST!!!!!!!!!WHAT IS GOING ON... GO CHARGERS!!! ... View more

Oh Brian...... Welcome to the 21st century. We don't have time to right complete sentences.... I can see your fustration. I am not one to create new words. It is all part of the society that we live in.. Happy New Year... Francisco ... View more

Judy, As an active military member i can say that Southwest has gone above and beyond for me. When i went home for Christmas i was given a package of gifts for my service to this great country of ours. Also with all due respect to you, this blog is a non-political blog. ... View more

Rhonda, As a military member myself I will only fly Southwest Airlines. They have always gone above and beyond for me. ... View more

Mary J, and all of the Southwest bloggers, (Kim, Jenny, Brian) Thanks for the warm wishes. Happy New Year!!!! I worked yesterday on the ship and right at midnight we had fireworks go off here in San Diego bay. It was a sight to see. Meanwhile my mom called to say ABQ is still snowed in. Sometimes I count my blessings to be in San Diego. So here is to a new year for all of us... Go Chargers!!!! (I hope that does not offend anyone) Francisco ... View more

HOME FOR THE HOLIDAYS!!! Well I made it home to New Mexico and I have had the best time. Here is how Southwest made a difference in my journey home. Our ship the USS Nimitz pulled into San Diego a day early. As soon as our ship pulled in I would be on Christmas leave. I called Southwest and they said all of the flights to Albuquerque were booked that day but i could still go to the airport and try standby. My original reservation was for Friday night. I did not want to stay an extra day in San Diego so I headed to the airport were the holiday season was in full swing. The line to check in at Southwest was out the door, yet it kept on moving. I got to the ticket counter and i told them of my situation. They put me on standby. I went to try my luck for the 12:25 non-stop flight to ABQ. The gate agent MRS. Delgado was overly helpful and friendly. She was a true angel. Some people did not show up for that flight and I was put on the flight home. I suprised my parents who started crying when they recieved the call from me. It turns out that they were going to suprise me at the gate the next day, it looks like i beat them to the punch. I recieved a phone call from Bernadine R. Trudeau who worked as a customer service supervisor for Southwest. She said she had a bunch of gifts for me in honor of my service to our great country. I was humbled and honored to recieve the gifts from Southwest. You guys are the reason i am able to get home and see my loved ones. You and my parents made my Christmas extra special. From the crew in San Diego to the inflight crews, to the crew in ABQ, you all deserve the very best this holiday season. Thanks for making my time home with my family extra special. God bless. ... View more

Jenny and Kim, This underway we hit some pretty rough waters. So to answer your question people have fallen off while they were running. Our gym is located in the forward part of the ship so you can feel the rocking. It is a funny sight when you are running and then all of a sudden everyone loses their balance all at once. I am used to the movement by now. This time tomorrow I will be back home.. I cannot wait. "Luv in the air" would be a good song to use in a Southwest commerical. I will be sure to say hello to my flight crew tomorrow, i know it must be hard not to be home for the holidays, especially if you have to work. ... View more

Jenny, Kim, Brian and the whole Southwest Gang, Thanks for your kind words, and yes i am going to be eating a lot. I ran 65 miles while we were out to sea, so my body is in need of rest and my moms good cooking. We just got new treadmills for our gym!!! The crew is doing well, except for the fact that everyone is dying to come home. Talk to you guys soon!!!!!!!!!!!!!!! I will be flying out from San Diego this Thursday, I cannot wait to see my second family. Francisco ... View more

Break from blogging???????????????Never!!!!!!!!!!!!!!! Right now I am still out to sea aboard this fine vessel The USS NIMITZ!!! Even though I luv the ocean, i rather be on a plane home. I will be going home for Christmas. Christmas in New Mexico is my favorite time of year, especially the food. I booked my flight early this month and i am glad i did. All of your flights from San Diego to ABQ are sold out on Friday the 22nd.. I think its time you guys think about expanding your lovely presence in my hometown... I hope you guys have a great Christmas and a Happy New Year!! ... View more

Kim, I used to attend school at Eastern New Mexico University, we used to drive to Lubbock to catch the Texas Tech games. I miss the steaks.. Thanks for your words of encouragement. I know God is watching over all of us. I hope you and your family have a blessed Thanksgiving. Francisco ... View more

Tamra, thanks for your kind words. I often think about all of the children, husbands and wives, who are without their loved ones. Our familes back home play such an important role while we are away. I know my parents were my backbone while I was overseas. I hope you have a nice Thanksgiving. Francisco ... View more

Thanks Pamela and Good luck with your flight training. ... View more

This posting also made me realize how much I take for granted. This is why America has grown to love Southwest because of their ability to reach out to our local communties and serve. There is no price tag on a smile. ... View more

I am in the Navy and I have the joy of being stationed in San Diego on board the USS Nimtz. I am out to sea at the moment, but we all look forward to pulling back into paradise. San Diego has so much to offer and they are very hospitable to us in the military. GO CHARGERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ... View more

I was sound asleep in my college dorm room, when I recieved a phone call from a friend. She said start praying, America is under attack. I flipped on the TV, at that moment the second plane crashed into the second tower. This was such a hard day for all of America. I often think of all those that lost their lives, and all of those children who will never see their parents again. I have since joined the military and through the hardest days I always look at way I am serving. God Bless ... View more

As a San Diego resident I often wonder about that building. Thanks for showing us the view from upstairs. ... View more

CHICAGO, DALLAS, AND OMAHA ... View more

What sets Southwest apart from the rest is its employees. I had a minor complaint about a recent flight that I took, I received two letters in the mail, one from Mr.Lusk, and one from Colleen. To me the minor complaint was not a big deal, yet they went above and beyond to address the issue. I will continue to fly Southwest because of its people. I will be heading overseas soon, and I look forward to jumping on a Southwest flight after my deployment. Francisco ... View more

This only serves as a reminder that we are at war and that evil people want us to live in fear. I remember boarding a Southwest flights days after September 11th, when the skies finally opened up again. On one of the flight attendants uniform shirt she had a sticker that said "KEEP AMERICA FLYING." This rings true today.. We must carry on with our daily lives... ... View more

I have noticed that San Diego has a lot of weather delays. I took a flight back in March and the fog just rolled in out of no were. It also doesn't help that San Diego has just one runway. Such is life.... ... View more

I was deployed last year in the persian Gulf in support of "OPERATION IRAQI FREEDOM." One hot day in June I recieved a birthday card from Southwest Airlines. This simple act contributed so much to my morale, and reminded me of home. It is such an honor to serve our country, I admire all the troops that are on the gound, and to the sailors who are securing the oceans, and to the familes who have to endure such long deployments. Thank you Southwest for not forgetting us!!! ... View more

My oh My!!! The responses continue. Come on folks we must think outside the box. If assigned seating saves the company some money and attracts more customers, that means yeah.. you guessed it lower fares and even more flights. It would be nice to keep open seating, but we all must be open minded. Lets do what is best for Southwest. I will be flying from San Diego to ABQ in July, hopefully i can be apart of the fun.... ... View more

This is a tough one. The one problem that i have with open seating is when i arrive at the airport an hour and a half earl, get checked in within ten minutes, head to the gate there is already a line of people in all sections. So to get a good seat I have to wait in the line for over an hour. If you did assigned seating you could board just like you did in the past. The first group of thirty. I am flying home in July from San Diego to ABQ, so hopefully i can see how it would work. I wish you guys the best of luck. ... View more

Colleen and Company, Southwest Airlines is a national icon. Southwest has given me the abiltity to fly home to see my family while serving in the United States Navy. Your cheap fares and top notch employees will keep me coming back for another 35 years. I just recieved a birthday card from you guys in the mail. Thanks for what you guys do. I hope to see you real soon. Francisco ... View more

On a recent flight the flight attendants said "can we have your attention, or pretend to have your attention. In case you are displeased with our service there are six exits aboard this aircraft... ... View more