Be aware that stated policy on Southwest.com regarding service animals states “ Southwest Airlines does not allow the animals to be placed on an aircraft seat.” the reasons for this is many, not the least of which is that a thorough cleaning of seats and cabin does not occur between flights and subsequent passengers may be prone to allergies. Flight attendants are required to ensure all emotional support animals are either on your lap or at your feet. Hopefully this is helpful information
... View more
11-05-2017
01:22 AM
2 Loves
I can certainly understand the anxiety that may cause you ! Speaking as a flight attendant I can tell you that the instances of cats traveling in the cabin is very infrequent. The majority of flights do not have pets on board. I would guess to say that maybe only one out of 25 times I have had a pet on board is it a cat. I can also assure you that if you were to ask your flight crew if a cat was nearby and could they help you attain seating away from any feline passengers they would be more than willing to help! The one thing we always strive to avoid is unwanted medical situations !! Happy flying 🙂
... View more
Never let an experience with one bad employee keep you from doing business with any company. You are giving that employee too much power ! Reach out to Southwest a airlines and give them a chance to make it right!
... View more
Hello BrightDreamer! I work at southwest as a flight attendent, and I also will be working at DragonCon next weekend! (Assuming that is the con you are headed to) I want to be clear I am answering this question on my own and not in an official capacity as a Southwest Employee. The answer to best give give you is a Maybe. Technically I think a 60" item would fit in an overhead. Thr southwest carry-on restrictions a on its website says this : Carryon bag dimensions are limited to 10 x 16 x 24 inches. now having said that that I can tell you that there are exceptions. We allow passengers to bring guitars on board which exceed that dimension. And of course crutches which are required as an ADA accessibility item. You have three paths you could try. When you get to your gate ask to speak to the ops agent for your flight, and explain your situation. If your item is mainly just long and not too bulky (like a staff or rod) you would probably be ok. If however they say "No", you may be required to place it under the plane, as checked baggage. This doesn't mean it will break but it does mean fewer guarantees. There are two other options you could explore. Mail it to the hotel you will be staying at for the con. This would solve the problem the neatest. Be aware the hotel may charge you an acceptance fee for delivering packages. But call them and ask. The third option would be to design or re-design your prop so it could be segmented and reassembled and glued together when you get to Atlanta. I know that may be the hardest option but it might be your best bet. Also, there is a moderator who works for this forum in an official capacity I believe. They might reach out to you with more information as well. I hope this this information is helpful!
... View more