09-28-2017
06:47 AM
I think "sucks" is going too far. In my experience Southwest has been better than other airlines in most respects. They have publicly apologized, but a clearer explanation is needed and so are policy changes. As for the police involved, I'll give them this: they asked for recording devices to be turned off instead attacking those doing the recording as some other cops have done in the past. On the other hand they're piling on charges against the woman, obviously to cover their asses. I'm embarrassed to see any Maryland law enforcement behaving this way. Southwest should protest to them. In addition I wonder if the apparently Middle Eastern appearance (and name, I think) of the woman had anything to do with the way she was treated by police or airline personnel.
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