10-02-2017
10:26 AM
10-02-2017
10:26 AM
I'm an A-List member who flies too often to put up with non-customer friendly policies. I just learned today that if you purchase a round-trip ticket and have to cancel the return SWA will not recognize the segment you actually flew and paid for. It's like it never happened. Huh? If you are gonna act like the other guys in non-customer friendly policies its time to take my business back to AA where I'm a million miler lifetime gold member.
... View more
