The biggest problem to me is that they then get off the plane first, and while getting back into wheel chairs in jetways, block passengers exiting - who are trying to make connections! How about this: 1st on, last off. Don't get me started on the faux 'comfort dogs'. And A-List means nothing when calling the so-called designated A-List phone #. It just rolls over to their main switchboard. I've asked the operator multiple times, and they've always confirmed that.
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10-08-2017
02:29 PM
I have not been able to rent a car on the SW web site for many WEEKS. I get the same lousy error message. I have rented cars on the site rountinley for YEARS with no problems. I am AL Pref every year. I emailed Customer Service 'Contact Us', but you always get the same worthless boiler plate response. If anyone from SW actually reads these messages, please help. EXTREMELY frustrating, and getting fed up!! SW member since 1994.
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