Glad to see this discussion comment. I flew for the first time on SW with my husband. Had no idea how this 'no pre-assigned seats' policy was going to work. I hate it. For the first time ever, I wasn't able to get in front of the wings, even with having an "A" number on return trip home. Aisle after aisle, where 2 seats were available, a person would say they were saved. i argued with one woman and said 'well, are they on board'? She said "not yet". I said 'well, they obviously have a higher number than me." I was about to shove my way in to those 2 seats when my husband told me to move along. I asked the flight attendant about this (my being new) and she said the airlines is not For or Against saving seats. I wonder what would happen if I had bullied my way into those 2 empty seats. Then the wheelchair group, who goes off first. We had seen this older couple walking throughout the airport before going to the SW gate. (I had noticed them because the wife had on a stunning outfit.) Then all of a sudden, the man is in an airport wheelchair! Again, cheating. We will not ever fly SW again. I only booked this one because it was $20/person cheaper. The stress of cheats is not worth it. The inability to be in front of the wing was stressful for me too because I'm a very nervous traveller.
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