I agree, I NOW know that our boarding passes were not available because we had 3 people on the reservation. I would like to understand why the app cannot or will not be updated to display the boarding passes. I stumbled into this problem this week. Our reservation was for 3 people but I did not know the app would not show us our boarding passes. I lost so much time looking and thinking I must have missed something when I checked us in. On top of that, there was a problem with the toner/ink level at the hotel when we printed our boarding passes so only one of our party had a boarding pass that was scannable at TSA. The other 2 had to leave the TSA line to have their boarding passes reprinted. It was a new airport to us so they lost a lot of time hunting for the SWA kiosks. It would have been so much easier to have the boarding passes on our phones. I guess for the future we have to all make individual reservations? The weird thing is that 2 of us traveled together this past summer and I could see both of our boarding passes on my phone. Trying to understand how that worked now.
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