03-31-2011
10:26 AM
238 Loves
Creativity and precision - two things I'd expect to see side-by-side at Southwest! Thanks for this story. It's great to fly aboard planes that are under the care of this group of aircraft surgeons!
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Congratulations and thanks, Brian, Bill, Angela, Paula and other blog builders! Wow - five years have flown by.
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"It's the fall of 2009 and bag fees are reaching new heights all across the nation. Business travelers in Philadelphia report feeling haunted by a mysterious figure wearing a dark cloak and wielding a dangerous device resembling a calculator. Two detectives are summoned to interview the victims: a mummified corporate travel manager, an unlucky executive with last-minute travel plans and a tingling sensation in her neck, and a businessman whose legs meet a fate unfit to print. Before long, our detectives are just two steps behind crafty characters you'd never want to see behind airport ticket counters..." http://blogsouthwest.com/blog/count-bagula-haunts-this-halloween
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"It's the fall of 2009 and bag fees are reaching new heights all across the nation. Business travelers in Philadelphia report feeling haunted by a mysterious figure wearing a dark cloak and wielding a dangerous device resembling a calculator. Two detectives are summoned to interview the victims: a mummified corporate travel manager, an unlucky executive with last-minute travel plans and a tingling sensation in her neck, and a businessman whose legs meet a fate unfit to print. Before long, our detectives are just two steps behind crafty characters you'd never want to see behind airport ticket counters..." Featuring: Southwest's PHL Team Padrum Panbechi as Count Bagula** Angie Russell as Saveea Mony **flights operated by regional partner Count Bagula Express Costume Suggestions for our readers: Count Bagula -- vampire cape; fangs; face paint; lanyard and ID badge; a large calculator; expense report receipts; spider webbing and smaller clothing sizes (for Express version of costume) Agent Crone or Detective -- hat; tie; suspenders; trench coat; sketch pad; soft pretzel; cell phone; pack of Southwest peanuts worn around your neck. We dedicate this star-studded film (and costume suggestions) to travelers everywhere seeking protection from Count Bagula. Any other costume ideas?! Thanks and Happy Halloween!!! http://www.youtube.com/watch?v=G6fEzKA3RkY
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07-10-2008
01:38 PM
6 Loves
Amen on the humility - and Servant's Heart. A couple of months back I walked into a large conference room before the last meeting had ended, and took a seat on the floor since chairs were scarce on my side of the table. A minute later, Colleen got up for a coffee/beverage refill and quietly rolled a chair from the other side of the room over so that I'd be more comfortable. She and Herb have taught us that heroes are made of the little things we can do as well as the pivotal ones.
Colleen's humility, candor and sincerity have set a great example. I thought all came across in her "last word" column in this month's SPIRIT magazine. It's hard to get through it with dry eyes. We'll remain inspired as we serve future generations of Internal and External Customers!
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