02-15-2010
10:35 AM
1 Love
In a time when other airlines are adding fees for bags and now pillows and blankets, Southwest has courageously resisted these trends. They have always put the customer first. The policy to require overweight passengers to pay for a second seat is very reasonable from a safety perspective. It is clear that planes are designed to carry a maximum weight to safely lift off. Also If a person sticks out in the aisle this is unsafe for exiting or passage. This is a policy that protects everyone on board and I applaud Southwest for upholding it. Just because someone thinks they are being mistreated doesn't make it so. You may not like the rules about smoking, seatbelts or electronics either. But its their plane and their rules. Most often, as in this case, the rule has a reason for being enforced. Keep up the good work, so far you're still the best choice for the flying public.
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02-15-2010
10:35 AM
1 Love
In a time when other airlines are adding fees for bags and now pillows and blankets, Southwest has courageously resisted these trends. They have always put the customer first. The policy to require overweight passengers to pay for a second seat is very reasonable from a safety perspective. It is clear that planes are designed to carry a maximum weight to safely lift off. Also If a person sticks out in the aisle this is unsafe for exiting or passage. This is a policy that protects everyone on board and I applaud Southwest for upholding it. Just because someone thinks they are being mistreated doesn't make it so. You may not like the rules about smoking, seatbelts or electronics either. But its their plane and their rules. Most often, as in this case, the rule has a reason for being enforced. Keep up the good work, so far you're still the best choice for the flying public.
... View more
