03-13-2018
11:49 PM
I need some help figuring out what to do about a crushed bag. My wife just took a trip and after picking her up from the airport, I noticed that her baggage tag has written in red letters “CA / Crushed”. I just inspected her bag and yes indeed, it was crushed...broken plastic shell with lots of pieces. I just saw saw on the website that there’s a 4 hour inspection policy...well I didn’t notice the broken parts because they are inside the liner and its been 2 days now. Is is it too late to do anything? Many thanks!
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