03-29-2018
10:49 AM
Lindsey: Essentially, customer care just told me this isn’t their problem. I wanted nothing except for them to fix the ‘line problem’ I am not used to being battered by another passenger and having an airline shrug. So, nice knowing you.
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Thanks for the explanation. I wonder who exactly is profiting from this and why it is allowed. We already have the TSA Pre-Check and Global Entry Programs active. An additional service to literally push ahead through the line seems ridiculous. Why don’t they have their own lines? I was rudely pushed out of the way by a full grown man, and it did not make me happy.
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03-28-2018
11:00 AM
I am moderately furious at the moment. I pay for business select because I am a claustrophobe. The fly by lane is naturally a great incentive. Today at the Vegas airport I was bypassed by 24 people with the ‘clear’ service in the fly by lane. Every boarding pass I saw was from the c boarding group. These people apparently pay 179.00 per year to be first. Why is southwest allowing these people in the fly by lane? The difference in cost between the getaway fare and business select costs this PER TICKET on most itineraries I fly if they want to bypass the regular line, sure. Whatever. I don’t agree with it in any case.
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