04-04-2018
10:37 PM
1 Love
@SarahGrant84, I suggest checking out the FAQs for service animals here: https://www.southwest.com/html/customer-service/unique-travel-needs/customers-with-disabilities-pol.html The FAQs suggest that you provide them with disability information online or you can probably call customer service at 1-800-IFLYSWA. To encourage smooth passage, I would suggest dealing with this before arriving at the airport. So thanks for posting and safe flying.
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