Bill,
I just registered with your blog. First, let me start by saying that Southwest is my favorite airline. With that being said, I chose your airline website for a graduate school case study on the pro's and con's of using blogs. I tried to figure out how to post a new blog for this case study but couldn't; so, I'm posing my question under this one. My question is, what are the benefits of using this corporate sponsored blog, and are there any detriments? Thank you.
DFraser
... View more
