04-13-2018
02:51 PM
I received this promotion as well but even though I flew the required three flights they have not qualified as they were booked prior to 1/29/18 (so much for planning ahead). After getting clarification on that from a CSR I understand that (don't like it, but I understand ) What I can't seem to get an answer on is why I didn't qualify on points posted to my account from our SW credit card...well over the 8750 that the promo states. Any answers out there? Perhaps because I don't have the "premier" card or some of the points are for the flights booked prior to 1/29 using the credit card. Kinda confused here. Another annoying thing is when I booked a flight today for May I can't add early boarding because I'm marked as A-list, even though it's going to expire at the end of April. I'm assuming I won't really get a-list for that flight and if I have to wait to add it May 1st (4 days before my travel) I'll end up in the "b" crowd anyway.
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